---
title: "CP1689-18 Digital Platform Development Support"
ocid: "ocds-b5fd17-94d551a3-5035-453f-96e2-7879a4db3353"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-94d551a3-5035-453f-96e2-7879a4db3353"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-94d551a3-5035-453f-96e2-7879a4db3353.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-94d551a3-5035-453f-96e2-7879a4db3353.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEVON COUNTY COUNCIL"
published: "2019-03-21"
---

# CP1689-18 Digital Platform Development Support

Buyer: DEVON COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-94d551a3-5035-453f-96e2-7879a4db3353

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## Summary

The procurement process for the "CP1689-18 Digital Platform Development Support" has been initiated by Devon County Council (DCC), located in Exeter, South West England. The council is seeking to enhance its Blue Badge service through a digital transformation effort due to current inefficiencies in its operations. This project falls under the IT services industry category and involves a tendering process that has concluded, with the contract awarded to Truewind for a value of £45,000. The development work commenced on 4th February 2019 and is slated for completion by 5th April 2019, following a series of sprints involving a dedicated development team. The tender period ended on 31st January 2019, marking the conclusion of the bid submission phase.

This tender offers significant opportunities for growth, particularly for businesses experienced in software development and IT consulting services, especially within the framework of low-code platforms like Outsystems. Companies looking to bid should possess expertise in agile methodologies, as the project demands leading a multi-disciplinary team through iterative development processes. The emphasis on a digital service aligned with user-centric practices allows firms specialising in digital transformation and public sector services to effectively compete for future contracts, particularly those focusing on improving operational efficiencies in local government services.

## Notice

DCC is responsible for issuing Blue Badges to residents of Devon. Applications are either submitted via a DfT operated online service or directly G-to the DCC contact centre. DCC assesses each application and determines whether to award a Blue Badge or invite the applicant to a mobility assessment. DCC also undertakes ordering of badges. The current business process is inefficient, relying on paper documents, rekeying of information into an Adult Social Care system, and lacking basic requirements such as customer notifications. DCC is pursuing a digital transformation agenda and has procured the Outsystems low code platform to develop services. The Blue Badge service is the first new digital service to be built on the platform. Development work is scheduled to commence 1st February 2019 and must be completed no later than 31st March 2019. A discovery exercise involving workshops, user research, etc. has identified user stories the new digital service will ideally meet. The user stories are contained within the product backlog. The list is undergoing constant iteration. It has undergone initial prioritisation but deliverables in relation to the Minimum Viable Product and subsequent releases have yet to be determined. DCC requires a partner who can lead development of the new Blue Badge digital service. The organisation will have substantial experience of Outsystems and will be capable of meeting complex project requirements. Responsibilities will include leading the development activities within a multi disciplinary team in order to deliver a new blue badge digital service in accordance with the product backlog. This will include but is not limited to sprint planning, estimation, release planning, exploration of technical options, development of digital service using agile (scrum / kanban influenced) approach, versioning, testing, and assigning tasks and assessing output of a junior developer. The partner's allocated resource will be part of a team that is currently being established but will include the following DCC resources: delivery manager (acting); junior developer (0.5FTE); content designer (0.5FTE); user researcher (0.5FTE equivalent); and technical architect (0.2FTE). The team will be established for 6 x 2-week sprints, corresponding to 12 weeks in total, commencing 14th January 2019 and will be based at County Hall, Exeter. The partner's allocated resource will join the team for 5 x 2-week sprints commencing 4th February 2019. Additional information: Mini Competition - G-Cloud 10 Lot 3 Software Support

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e2cdcc84-b90c-4263-a950-c876f11b27b9 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Mar 2019 |
| Submission deadline | 31 Jan 2019 |
| Future notice date | Not specified |
| Award date | 1 Feb 2019 |
| Contract period | 4 Feb 2019 - 5 Apr 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £45,000 |
| Lots value | Not specified |
| Awards value | £45,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEVON COUNTY COUNCIL |
| Locality | EXETER |
| Post town | Exeter |
| Postcode | EX2 4QD |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Exeter |
| Electoral ward | Newtown and St Leonard's |
| Westminster constituency | Exeter |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TRUEWIND |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 21 Mar 2019 at 13:47 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e2cdcc84-b90c-4263-a950-c876f11b27b9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e2cdcc84-b90c-4263-a950-c876f11b27b9
  21st March 2019 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.devon.gov.uk

## Provenance

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