---
title: "Provision of End User Compute Services"
ocid: "ocds-b5fd17-94df283b-a1c3-4c06-a269-2cd7549cbfd9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-94df283b-a1c3-4c06-a269-2cd7549cbfd9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-94df283b-a1c3-4c06-a269-2cd7549cbfd9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-94df283b-a1c3-4c06-a269-2cd7549cbfd9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DRIVER & VEHICLE LICENSING AGENCY"
published: "2024-11-28"
---

# Provision of End User Compute Services

Buyer: DRIVER & VEHICLE LICENSING AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-94df283b-a1c3-4c06-a269-2cd7549cbfd9

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## Summary

The Driver & Vehicle Licensing Agency (DVLA) has finalised a procurement process titled "Provision of End User Compute Services" in the IT services industry category. Located in Swansea, Wales, this procurement reached the award stage with key dates including the tender period ending on 12th April 2024 and the contract period set from 15th April 2024 to 12th July 2024. The contract, valued at £45,990, was awarded to Reed Talent Solutions T/A Consultancy+. The procurement method was a single tender action (below threshold), suitable for SMEs and VCSEs, focusing on services like enterprise device management, Azure and Office 365 management, and incident management for approximately 8000 devices.

Businesses offering IT consulting, software development, and support are well-suited to this opportunity, highlighting the DVLA's intent to enhance their technical and operational capabilities. This contract not only helps in scaling internal capabilities but also supports the ongoing stability and robustness of DVLA's service platforms. Companies experienced in end-user support, enterprise application management, and cloud services will find this tender particularly relevant to expanding their portfolio and demonstrating their expertise in public sector projects.

## Notice

DVLA is seeking a supplier to provide expertise and specialism to boost capacity and enhance capability to meet the outcomes of this requirement. We require a supplier who can help us to uplift our internal capability with a range of skills, whilst providing a short-term uplift in capacity to assist in the delivery of upcoming technical deliverables. DVLA will take the lead responsibility for delivery of programmes. The supplier will work as part of DVLA teams (work will be agreed via individual Statements of Work). We are therefore looking for a supplier who will be able to provide these capabilities in one contract. This service provision needs to be able to provide technically skilled, experienced resource to deliver the technical solutions to meet DVLAs programme of works whilst ensuring continued support to the Agencies onsite and remote workers. It is paramount that the authority continues to deliver a robust and stable platform to support business activity. The DVLA End User Compute team are responsible for the entire user device estate along with enterprise management services for clients and O365 transformation. An estimated 8000 laptop/desktop/mobile devices require management, configuration and delivery spread across multiple domain and device management platforms. * DVLA requires a supplier to provide a supply of resource to support End User Service Management Outcomes:Enterprise Device Management * Enterprise Applications & Package Management * Client and Application Remote Delivery & Support * Azure and Office 365 Management, Configuration, Transformation and Support * Full Endpoint Management, reporting, security and compliance configuration and Support Service and Incident management covering all aspects of EUC 3rd Line

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f8008652-9728-4799-9d95-d46d495eafe5 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Nov 2024 |
| Submission deadline | 12 Apr 2024 |
| Future notice date | Not specified |
| Award date | 11 Apr 2024 |
| Contract period | 14 Apr 2024 - 12 Jul 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £45,990 |
| Lots value | Not specified |
| Awards value | £45,990 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DRIVER & VEHICLE LICENSING AGENCY |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA6 7JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Mynydd-bach |
| Westminster constituency | Swansea West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | REED TALENT SOLUTIONS T/A CONSULTANCY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 28 Nov 2024 at 15:41 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f8008652-9728-4799-9d95-d46d495eafe5
- 28 Nov 2024 at 15:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f8008652-9728-4799-9d95-d46d495eafe5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f8008652-9728-4799-9d95-d46d495eafe5
  28th November 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/0734a7fa-d84e-448c-83ac-e97ee178c728

## Provenance

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