---
title: "DIGITAL SERVICE CENTRE - CONTRACTORS FOR 1ST & 2ND LINE SUPPORT"
ocid: "ocds-b5fd17-95016b28-bec2-482b-83c6-597da9b5b1cc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-95016b28-bec2-482b-83c6-597da9b5b1cc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-95016b28-bec2-482b-83c6-597da9b5b1cc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-95016b28-bec2-482b-83c6-597da9b5b1cc.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "COVENTRY UNIVERSITY"
published: "2022-10-14"
---

# DIGITAL SERVICE CENTRE - CONTRACTORS FOR 1ST & 2ND LINE SUPPORT

Buyer: COVENTRY UNIVERSITY  
Current stage: Tender  
OCID: ocds-b5fd17-95016b28-bec2-482b-83c6-597da9b5b1cc

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## Summary

The Coventry University is inviting tenders for the provision of DIGITAL SERVICE CENTRE - CONTRACTORS FOR 1ST & 2ND LINE SUPPORT. This procurement falls under the 'Technical computer support services' category and is located in COVENTRY with the postal code CV1 2NT. The procurement method is an Open procedure (above threshold), with the tender period closing on 11th November 2022. The contract period is set to start on 6th January 2023 and end on 5th January 2025.

This tender by Coventry University offers an opportunity for businesses specialising in technical computer support services to compete for providing 1st & 2nd line support. Small and medium-sized enterprises (SMEs) are considered well-suited for this procurement. The roles available are Technician for 1st Line Support and Senior Technicians for 2nd Line Support, presenting a growth opportunity for firms in this sector looking to expand their service offerings to educational institutions.

## Notice

We are looking for two roles - Technician, 1st Line Support and Senior Technicians, 2nd Line Support. Copy of the documents can be found on URL https://in-tendhost.co.uk/coventryuniversity/aspx/Home.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/08f02373-83b6-4573-a8bf-6f1fcc63752f |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Oct 2022 |
| Submission deadline | 11 Nov 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 6 Jan 2023 - 5 Jan 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | COVENTRY UNIVERSITY |
| Locality | COVENTRY |
| Post town | Coventry |
| Postcode | CV1 5FB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG33 Coventry |
| Local authority | Coventry |
| Electoral ward | St Michael's |
| Westminster constituency | Coventry South |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72611000 - Technical computer support services

## Release History

- 14 Oct 2022 at 09:17 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/08f02373-83b6-4573-a8bf-6f1fcc63752f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/08f02373-83b6-4573-a8bf-6f1fcc63752f
  14th October 2022 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.coventry.ac.uk
- https://in-tendhost.co.uk/coventryuniversity/aspx/Home

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-95016b28-bec2-482b-83c6-597da9b5b1cc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-95016b28-bec2-482b-83c6-597da9b5b1cc.json.