---
title: "Microsoft Unified Support Services"
ocid: "ocds-b5fd17-950f1e21-24af-45f9-892a-f985428ff925"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-950f1e21-24af-45f9-892a-f985428ff925"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-950f1e21-24af-45f9-892a-f985428ff925.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-950f1e21-24af-45f9-892a-f985428ff925.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2021-09-16"
---

# Microsoft Unified Support Services

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-950f1e21-24af-45f9-892a-f985428ff925

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-950f1e21-24af-45f9-892a-f985428ff925)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-950f1e21-24af-45f9-892a-f985428ff925.json)

## Summary

The Department for Work and Pensions is undertaking a public procurement process for "Microsoft Unified Support Services" within the IT services sector, specifically targeting problem resolution and support across Microsoft products. The procurement method selected is a selective approach, functioning as a call-off from a framework agreement. The contract period commenced on 1st October 2020 and concluded on 30th September 2021. This tender process reached its award stage on 30th September 2020, with a total contract value of £1,000,000, covering delivery to various locations including the United Kingdom and British Overseas Territories.

This tender presents significant growth opportunities for IT service providers, particularly those with expertise in Microsoft products and support services. Businesses experienced in providing comprehensive IT consulting and maintenance solutions will find this procurement of interest. The call-off nature of the agreement indicates a platform for ongoing support services, appealing to established firms as well as larger suppliers capable of fulfilling extensive service requirements. Participation in such tenders could enhance a company’s portfolio and visibility in the public sector market.

## Notice

Support across all Microsoft products, providing problem resolution services reactive and preventative support.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8ecbd220-64c6-4ce7-b198-ba67c0e398f5 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Sep 2021 |
| Submission deadline | 13 Sep 2020 |
| Future notice date | Not specified |
| Award date | 29 Sep 2020 |
| Contract period | 30 Sep 2020 - 30 Sep 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,000,000 |
| Lots value | Not specified |
| Awards value | £1,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | BLACKPOOL |
| Post town | Blackpool |
| Postcode | FY4 5ES |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD42 Blackpool |
| Local authority | Blackpool |
| Electoral ward | Stanley |
| Westminster constituency | Blackpool South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MICROSOFT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 16 Sep 2021 at 13:33 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8ecbd220-64c6-4ce7-b198-ba67c0e398f5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8ecbd220-64c6-4ce7-b198-ba67c0e398f5
  16th September 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/586e9e49-68e7-46f9-91b3-6e61f501453c
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-950f1e21-24af-45f9-892a-f985428ff925. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-950f1e21-24af-45f9-892a-f985428ff925.json.