---
title: "Business World Extended Legacy Tiered Support and Annual Support and Maintenance"
ocid: "ocds-b5fd17-95236b8f-0d7a-4a9e-9850-4fc3ee3a64a1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-95236b8f-0d7a-4a9e-9850-4fc3ee3a64a1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-95236b8f-0d7a-4a9e-9850-4fc3ee3a64a1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-95236b8f-0d7a-4a9e-9850-4fc3ee3a64a1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE INSOLVENCY SERVICE"
published: "2022-03-01"
---

# Business World Extended Legacy Tiered Support and Annual Support and Maintenance

Buyer: THE INSOLVENCY SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-95236b8f-0d7a-4a9e-9850-4fc3ee3a64a1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-95236b8f-0d7a-4a9e-9850-4fc3ee3a64a1)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-95236b8f-0d7a-4a9e-9850-4fc3ee3a64a1.json)

## Summary

The procurement process involves The Insolvency Service, which is seeking to provide "Business World Extended Legacy Tiered Support and Annual Support and Maintenance." This contract falls under the industry category of technical support services and is located in the United Kingdom. The procurement stage is complete, with the tender period having ended on 28 February 2022. The contract is valued at £66,672.37 and will commence on 1 April 2022, concluding on 31 March 2023. This was a direct procurement method following a single tender action below threshold.

This tender presents an excellent opportunity for businesses specialising in technical support services, particularly those with expertise in ERP systems like Business World (Agresso). Small and medium-sized enterprises (SMEs), particularly those with experience in legacy system support and maintenance, are well-positioned to compete for this contract. Companies that can demonstrate their capability in providing ongoing support and maintenance services will benefit from their involvement in this procurement process.

## Notice

Provision of Extended Legacy Tiered Support and Annual Support and Maintenance for Business World (Agresso/ERP).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a2d0480d-6c38-4ad7-8d9e-a9ec732090ee |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Mar 2022 |
| Submission deadline | 28 Feb 2022 |
| Future notice date | Not specified |
| Award date | 28 Feb 2022 |
| Contract period | 31 Mar 2022 - 31 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £66,672 |
| Lots value | Not specified |
| Awards value | £66,672 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE INSOLVENCY SERVICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1HZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | UNIT4 BUSINESS SOFTWARE |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services

### Codes

- 71356300 - Technical support services

## Release History

- 1 Mar 2022 at 14:32 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a2d0480d-6c38-4ad7-8d9e-a9ec732090ee

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a2d0480d-6c38-4ad7-8d9e-a9ec732090ee
  1st March 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/6e6fa941-356e-4ecb-82e5-dd3b6e9e0a50

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-95236b8f-0d7a-4a9e-9850-4fc3ee3a64a1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-95236b8f-0d7a-4a9e-9850-4fc3ee3a64a1.json.