---
title: "Intranet Replacement Project Servicenow (ITOM)"
ocid: "ocds-b5fd17-9524e39b-607b-42a1-aa16-fb88edc0bcf5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9524e39b-607b-42a1-aa16-fb88edc0bcf5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9524e39b-607b-42a1-aa16-fb88edc0bcf5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9524e39b-607b-42a1-aa16-fb88edc0bcf5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2022-01-24"
---

# Intranet Replacement Project Servicenow (ITOM)

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-9524e39b-607b-42a1-aa16-fb88edc0bcf5

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-9524e39b-607b-42a1-aa16-fb88edc0bcf5.json)

## Summary

The H M Revenue & Customs is conducting the Intranet Replacement Project for Servicenow (ITOM), focusing on providing intranet replacement services within the technology sector. This procurement process is completed following a selective tendering method, which operated under a framework agreement. The key contract, valued at £161,000, had its tender period end on 5th November 2021, with the contract period running from 13th December 2021 until 12th December 2022. Located in Salford, England, this project involved an award made on 27th November 2021, which was subsequently published on 24th January 2022.

This tender presents significant opportunities for businesses looking to expand in the technology services sector, specifically in developing and providing internet and intranet software solutions. Companies, particularly small and medium-sized enterprises (SMEs), that specialise in IT and software development would be well-suited to compete in similar future tenders, leveraging the government’s commitment to inclusive procurement through initiatives that support SME participation.

## Notice

Intranet Replacement Services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9c42a5cd-9cfb-423c-a065-3d069e4c8556 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Jan 2022 |
| Submission deadline | 5 Nov 2021 |
| Future notice date | Not specified |
| Award date | 27 Nov 2021 |
| Contract period | 13 Dec 2021 - 12 Dec 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £161,000 |
| Lots value | Not specified |
| Awards value | £161,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | SALFORD |
| Post town | Manchester |
| Postcode | M60 9LA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Ordsall |
| Westminster constituency | Salford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPUTACENTER (U K |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48220000 - Internet and intranet software package

## Release History

- 24 Jan 2022 at 15:16 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9c42a5cd-9cfb-423c-a065-3d069e4c8556

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9c42a5cd-9cfb-423c-a065-3d069e4c8556
  24th January 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c49a946e-a74c-4520-8d13-217205b4f4ba

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9524e39b-607b-42a1-aa16-fb88edc0bcf5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9524e39b-607b-42a1-aa16-fb88edc0bcf5.json.