---
title: "008/2018E International Student Enquiry & Enrolment Service - AWARD"
ocid: "ocds-b5fd17-95256815-075a-4e92-925d-ea9ac0568630"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-95256815-075a-4e92-925d-ea9ac0568630"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-95256815-075a-4e92-925d-ea9ac0568630.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-95256815-075a-4e92-925d-ea9ac0568630.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HE PORTAL"
published: "2019-06-07"
---

# 008/2018E International Student Enquiry & Enrolment Service - AWARD

Buyer: HE PORTAL  
Current stage: Award  
OCID: ocds-b5fd17-95256815-075a-4e92-925d-ea9ac0568630

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-95256815-075a-4e92-925d-ea9ac0568630)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-95256815-075a-4e92-925d-ea9ac0568630.json)

## Summary

The procurement process is led by HE Portal seeking to engage a service provider for the "008/2018E International Student Enquiry & Enrolment Service" based in the South West of England. This tender falls under the recruitment services category and is currently in the Award stage, having been completed as of March 22, 2019. The contract commenced on December 15, 2018, and is set to conclude on December 14, 2020. The total contract value is £1,000,000, with the procurement executed via an open procedure. The tender period officially closed on November 9, 2018.

This contract presents a significant opportunity for businesses in the recruitment and educational services sector. Companies with expertise in international student recruitment, engagement strategies, and personalised communication services would be well-positioned to compete for similar tenders in the future. As HE Portal aims to enhance its recruitment strategies and support further growth, suppliers specialising in managing international enquiries and conversion processes are encouraged to explore collaborations that align with the university's objectives.

## Notice

The International Office forms part of the Future Students service and is responsible for the recruitment of International and EU students, supporting academic partnerships and managing the Agent network. The University supports ambitious recruitment targets in-line with the University's 2020 strategy for growth across all audiences. The University is using Managed Services for international enquiry management and offers made conversion: o To engage with International prospects at soonest opportunity after initial point of contact. o To offer personal contact via telephone (outbound and inbound), email, IM / virtual in order to convert potential students. o To have a robust strategy in place to deliver timely, consistent and personalised contact with potential students. o To improve conversion from enquirer to applicant and applicant to enrolment. o To deliver personalised information to applicants on the University and pre-arrival processes. o To deliver cutting edge, contemporary engagement with prospects and applicants. o To increase contact points with enquirer / applicant therefore reducing 'drop off'. o To be able to offer language specialisms. o To reduce impact of GMT restrictions.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4332489a-bd98-4194-8d99-81b50e36ec01 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Jun 2019 |
| Submission deadline | 9 Nov 2018 |
| Future notice date | Not specified |
| Award date | 22 Mar 2019 |
| Contract period | 15 Dec 2018 - 14 Dec 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HE PORTAL |
| Locality | AVON |
| Post town | Bristol |
| Postcode | BS16 1QY |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK52 Bath & North East Somerset and South Gloucestershire |
| Local authority | South Gloucestershire |
| Electoral ward | Stoke Park & Cheswick |
| Westminster constituency | Filton and Bradley Stoke |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | UNI-QUEST |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79600000 - Recruitment services

## Release History

- 7 Jun 2019 at 09:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4332489a-bd98-4194-8d99-81b50e36ec01

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4332489a-bd98-4194-8d99-81b50e36ec01
  7th June 2019 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.uwe.ac.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-95256815-075a-4e92-925d-ea9ac0568630. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-95256815-075a-4e92-925d-ea9ac0568630.json.