---
title: "Procurement of General Practice Appointment Booking Services for Practices in Cheshire and Merseyside ICB"
ocid: "ocds-b5fd17-954a326e-d125-43cf-b1e8-78b1112965fb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-954a326e-d125-43cf-b1e8-78b1112965fb"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-954a326e-d125-43cf-b1e8-78b1112965fb.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-954a326e-d125-43cf-b1e8-78b1112965fb.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
published: "2024-12-06"
---

# Procurement of General Practice Appointment Booking Services for Practices in Cheshire and Merseyside ICB

Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-954a326e-d125-43cf-b1e8-78b1112965fb

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-954a326e-d125-43cf-b1e8-78b1112965fb)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-954a326e-d125-43cf-b1e8-78b1112965fb.json)

## Summary

NHS South, Central and West Commissioning Support Unit has awarded a contract for the "Procurement of General Practice Appointment Booking Services for Practices in Cheshire and Merseyside ICB," focusing on providing a scheduling software package for general practices. This service includes booking appointments for GP clinics, long term condition clinics, and vaccination clinics, integrated with GP clinical systems to support Modernising General Practice (MGP). The contract, awarded to Accurx Limited, follows a call-off process from the CCS G-Cloud 13 Framework (RM1557.13) Lot 2: Cloud software. The contract is valued at £712,259.70, with a duration from 1st July 2024 until 30th September 2025, including an initial 8-month period and an optional 6-month extension. The project is based in the North West, United Kingdom.

This procurement presents significant opportunities for businesses capable of delivering integrated scheduling solutions within the healthcare sector. Specifically, SMEs specialising in healthcare IT services, particularly those focusing on appointment booking systems compatible with NHS digital pathways, would find this tender beneficial. The selective procurement method, using a framework agreement, ensures that businesses with pre-existing competencies in similar frameworks stand a better chance of successful collaboration, fostering both business growth and contribution to modernised healthcare services.

## Notice

The NHS England National Commercial and Procurement Hub supported NHS Cheshire and Merseyside ICB to place a new contract for the provision of a General Practice Appointment Booking solution to replace the national contract for appointment booking supplied by Accurx Limited which expired on 30th June 2024. NHS Cheshire and Merseyside ICB's requirement is for an appointment booking solution that enables booking of appointments by patients into GP clinics, long term condition clinics and vaccination clinics with integration with GP clinical systems. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP). A call-off process from the CCS G-Cloud 13 Framework (RM1557.13) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 13 buyers guide to identify the most suitable provider to deliver requirements. The contract has been awarded to Accurx Limted. The contract is awarded for an initial period of 8 months with the option to extend for a further 6 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d945ced4-d49b-44e1-a049-0f9e969b72d1 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Dec 2024 |
| Submission deadline | 30 Jun 2024 |
| Future notice date | Not specified |
| Award date | 30 Jun 2024 |
| Contract period | 30 Jun 2024 - 30 Sep 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £712,259 |
| Lots value | Not specified |
| Awards value | £712,259 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT |
| Locality | WARRINGTON |
| Post town | Warrington |
| Postcode | WA1 1QY |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD61 Warrington |
| Local authority | Warrington |
| Electoral ward | Bewsey and Whitecross |
| Westminster constituency | Warrington South |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCURX |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48332000 - Scheduling software package

## Release History

- 6 Dec 2024 at 09:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d945ced4-d49b-44e1-a049-0f9e969b72d1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d945ced4-d49b-44e1-a049-0f9e969b72d1
  6th December 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-954a326e-d125-43cf-b1e8-78b1112965fb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-954a326e-d125-43cf-b1e8-78b1112965fb.json.