---
title: "Awarded Contract - Digital - Voicescape - Tameside Council"
ocid: "ocds-b5fd17-958e5e86-4a5f-4013-aae9-3bdd4629c07c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-958e5e86-4a5f-4013-aae9-3bdd4629c07c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-958e5e86-4a5f-4013-aae9-3bdd4629c07c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-958e5e86-4a5f-4013-aae9-3bdd4629c07c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "STAR PROCUREMENT LIMITED"
published: "2024-03-20"
---

# Awarded Contract - Digital - Voicescape - Tameside Council

Buyer: STAR PROCUREMENT LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-958e5e86-4a5f-4013-aae9-3bdd4629c07c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-958e5e86-4a5f-4013-aae9-3bdd4629c07c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-958e5e86-4a5f-4013-aae9-3bdd4629c07c.json)

## Summary

The Tameside Council has awarded a 3-year contract for a Digital - Voicescape service aimed at enhancing revenue collection. The procurement method used was selective, involving a call-off from a framework agreement. The contract, valued at £135,000 GBP, was awarded to Voicescape Limited. The contract period runs from March 18, 2024, to March 17, 2027, with an option to extend further. The tender period ended on March 17, 2024, and the contracting authority was STAR PROCUREMENT LIMITED, located in Trafford, England.

This awarded contract presents an opportunity for businesses, especially those providing software packages and information systems, to engage in revenue collection improvement initiatives. Small and medium-sized enterprises (SMEs) may find this tender particularly suitable. The location for service delivery is in the North West region of the United Kingdom. Businesses interested in service contracts related to local authority resident engagement and revenue collection enhancement projects should consider exploring potential partnerships or bidding opportunities within this procurement context.

## Notice

Local Authority resident engagement income service, to support an improvement program to increase revenue collection on behalf of Tameside Council. 3-year contract with the option to extend for a further year, Procured through G Cloud 13

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a3a06d7f-360e-47e6-9796-94f4a93286d5 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Mar 2024 |
| Submission deadline | 17 Mar 2024 |
| Future notice date | Not specified |
| Award date | 17 Mar 2024 |
| Contract period | 18 Mar 2024 - 17 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £135,000 |
| Lots value | Not specified |
| Awards value | £135,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STAR PROCUREMENT LIMITED |
| Locality | TRAFFORD |
| Post town | Manchester |
| Postcode | M33 7ZF |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Trafford |
| Electoral ward | Sale Central |
| Westminster constituency | Wythenshawe and Sale East |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VOICESCAPE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 20 Mar 2024 at 14:48 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a3a06d7f-360e-47e6-9796-94f4a93286d5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a3a06d7f-360e-47e6-9796-94f4a93286d5
  20th March 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-958e5e86-4a5f-4013-aae9-3bdd4629c07c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-958e5e86-4a5f-4013-aae9-3bdd4629c07c.json.