---
title: "MHCLG RED Ticketing Software additional licences"
ocid: "ocds-b5fd17-95a1b8b5-3406-49fb-a87f-70288b5be8ea"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-95a1b8b5-3406-49fb-a87f-70288b5be8ea"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-95a1b8b5-3406-49fb-a87f-70288b5be8ea.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-95a1b8b5-3406-49fb-a87f-70288b5be8ea.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF HOUSING, COMMUNITIES & LOCAL GOVERNMENT"
published: "2020-09-03"
---

# MHCLG RED Ticketing Software additional licences

Buyer: MINISTRY OF HOUSING, COMMUNITIES & LOCAL GOVERNMENT  
Current stage: Award  
OCID: ocds-b5fd17-95a1b8b5-3406-49fb-a87f-70288b5be8ea

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## Summary

The public procurement process for the "MHCLG RED Ticketing Software additional licences" has been completed and was conducted by the Ministry of Housing, Communities & Local Government. This procurement falls under the services category, specifically classified as software package and information systems (CPV code 48000000). The contract, valued at £23,370, was awarded on 5th June 2020, with the execution period spanning from 5th June 2020 to 4th September 2021. The procurement method was selective, executed through a call-off from a framework agreement, with all operations taking place within the United Kingdom.

This tender provides an excellent opportunity for small and medium-sized enterprises (SMEs) specialising in software solutions to grow their business by engaging with government contracts. The requirement for additional licences could appeal to businesses that offer scalable software solutions and robust customer support. Competing firms should ideally have experience in delivering similar IT products and services and demonstrate an understanding of the public sector's unique needs, potentially enhancing their market presence in this sector.

## Notice

MHCLG RED Ticketing Software additional licences (amendment 01). This contract has been awarded and is published for transparency purposes.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0f50a2f2-93b9-4e2e-ae12-8c43a14ed87d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Sep 2020 |
| Submission deadline | 4 Jun 2020 |
| Future notice date | Not specified |
| Award date | 4 Jun 2020 |
| Contract period | 4 Jun 2020 - 4 Sep 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £23,370 |
| Lots value | Not specified |
| Awards value | £23,370 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF HOUSING, COMMUNITIES & LOCAL GOVERNMENT |
| Locality | ST LEONARDS ON SEA |
| Post town | Tonbridge |
| Postcode | TN37 7GA |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ22 East Sussex CC |
| Local authority | Hastings |
| Electoral ward | Ashdown |
| Westminster constituency | Hastings and Rye |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FRESHWORKS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 3 Sep 2020 at 10:29 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0f50a2f2-93b9-4e2e-ae12-8c43a14ed87d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0f50a2f2-93b9-4e2e-ae12-8c43a14ed87d
  3rd September 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-95a1b8b5-3406-49fb-a87f-70288b5be8ea. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-95a1b8b5-3406-49fb-a87f-70288b5be8ea.json.