---
title: "Bus Stop Customer Information Installation"
ocid: "ocds-b5fd17-95a9f3eb-aca5-4321-8df9-115b46880834"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-95a9f3eb-aca5-4321-8df9-115b46880834"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-95a9f3eb-aca5-4321-8df9-115b46880834.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-95a9f3eb-aca5-4321-8df9-115b46880834.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MERSEYTRAVEL"
published: "2021-06-08"
---

# Bus Stop Customer Information Installation

Buyer: MERSEYTRAVEL  
Current stage: Award  
OCID: ocds-b5fd17-95a9f3eb-aca5-4321-8df9-115b46880834

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## Summary

The procurement process for the 'Bus Stop Customer Information Installation' project is being conducted by Merseytravel, a key transport authority based in Liverpool, United Kingdom. The tender involves the provision of services relating to the collection, display, and monitoring of customer information at approximately 6,200 bus stops in the Merseyside area. The procurement method is an open procedure, with the tender period having ended on 5th May 2021 and the awarded contract scheduled to commence from 12th July 2021 and extend until 11th July 2022. The total contract value is £143,000.

This tender presents significant opportunities for businesses, particularly small and medium-sized enterprises (SMEs), specialising in printing and service management that can meet the specified display and maintenance standards. Companies with expertise in logistical operations, customer service, and promotional activities would be well-placed to compete for this contract, as they would be required to ensure the timely and quality display of information materials, as well as handle ad hoc demands during peak periods or emergencies.

## Notice

Merseytravel is seeking a Service Provider who will be responsible for supplying the following services: * the daily collection of Bus Stop Customer Information posters/materials from Merseytravel offices or sites as required * the display of Customer Information posters/materials at Bus Stops/Bus Shelters and other information points in the Merseyside area, advised in the written instructions provided by Merseytravel. * the display of Customer Information posters/materials at/within Bus Stops/Bus Shelters and other information points to pre agreed Service Quality Standards * the monitoring/checking against written instructions of Customer Information posters/materials at/within Bus Stops/Bus Shelters and other information points throughout the Merseyside area including daily reporting of all Bus Stops/Bus Shelters and other information points display/poster frame access and any maintenance/safety issues identified. * ensuring short notice availability of additional staff resources to address changing priorities due to 'emergency' situations eg short notice road closures etc Bank and Public Holidays and any ad hoc requirements * responsibility for providing each member of staff/operative with a suitable vehicle to carry out the work and relevant personal protective equipment at its own cost. * the provision of additional staff resource at the request of Merseytravel during periods of high-volume workload. * Ad hoc visits to Bus Stops/Bus Shelters and other information points for reasons other than installing Customer Information posters/materials for example display of information stickers, QR codes, marketing/promotional campaigns, etc. Merseytravel displays customer information posters at approximately 6,200 bus stops, and updates posters at an average of approximately 2,400 posters per month.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b5cd12ff-5105-4517-9bdb-844335b2cf7f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jun 2021 |
| Submission deadline | 5 May 2021 |
| Future notice date | Not specified |
| Award date | 30 May 2021 |
| Contract period | 11 Jul 2021 - 11 Jul 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £170,000 |
| Lots value | Not specified |
| Awards value | £143,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MERSEYTRAVEL |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 1BP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | Waterfront South |
| Westminster constituency | Liverpool Riverside |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NJR INFRASTRUCTURE SOLUTIONS |

## CPV Codes

### Divisions

- 22 - Printed matter and related products

### Codes

- 22000000 - Printed matter and related products

## Release History

- 8 Jun 2021 at 07:31 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b5cd12ff-5105-4517-9bdb-844335b2cf7f
- 7 Apr 2021 at 13:56 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2680ca85-dbe7-4160-9582-987e846e53da

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b5cd12ff-5105-4517-9bdb-844335b2cf7f
  8th June 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/2680ca85-dbe7-4160-9582-987e846e53da
  7th April 2021 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.merseytravel.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-95a9f3eb-aca5-4321-8df9-115b46880834. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-95a9f3eb-aca5-4321-8df9-115b46880834.json.