---
title: "Specialist Adviser Support Services"
ocid: "ocds-b5fd17-95c43eef-e94c-4cff-91fc-c082ef4f6a70"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-95c43eef-e94c-4cff-91fc-c082ef4f6a70"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-95c43eef-e94c-4cff-91fc-c082ef4f6a70.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-95c43eef-e94c-4cff-91fc-c082ef4f6a70.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "MONEY ADVICE SERVICE"
published: "2017-01-11"
---

# Specialist Adviser Support Services

Buyer: MONEY ADVICE SERVICE  
Current stage: Tender  
OCID: ocds-b5fd17-95c43eef-e94c-4cff-91fc-c082ef4f6a70

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-95c43eef-e94c-4cff-91fc-c082ef4f6a70)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-95c43eef-e94c-4cff-91fc-c082ef4f6a70.json)

## Summary

The Money Advice Service is conducting an open tender for "Specialist Adviser Support Services" aimed at enhancing the provision of debt advice support. This procurement process is currently in the tender stage, with submissions accepted until 24th February 2017. The service will be delivered across various regions in the United Kingdom, including London and the North East, with a contract period expected to commence from 1st October 2017 to 30th September 2020. Interested suppliers can find details and express interest through the specified eSourcing portal.

This tender presents a valuable opportunity for both small and medium-sized enterprises (SMEs) and voluntary and community sector enterprises (VCSEs) to engage in public procurement. Companies specialising in legal advisory and information services will find this particularly relevant, especially those with experience in complex debt management cases. By participating in this process, suppliers can strengthen their business operations and gain access to a broader market through collaboration with the Money Advice Service.

## Notice

The Money Advice Service is seeking to appoint a Supplier for the provision and operation of a Specialist Support Debt Advice Service to ensure advisers have access to a comprehensive framework of specialist support to help with complex cases and to enable clients to receive accurate and timely advice. Additional information: Suppliers Instructions How to Express Interest in this Tender~: 1. Register your company on the eSourcing portal (this is only required once) - Browse to the eSourcing Portal: https://mas.bravosolution.co.uk and click the link to register - Accept the terms and conditions and click 'I agree' - Enter your correct business and user details - Note the username you chose and click 'Save' when complete - You will shortly receive an email with your unique password (please keep this secure) 2. Express an Interest in the tender - Login to the portal with the username/password - Click the 'PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) - Click on the relevant PQQ/ ITT to access the content. - Click the 'Express Interest' button at the top of the page. - This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page. (This is a secure area reserved for your projects only) -You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box 3. Responding to the tender - Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining) - You can now use the 'Messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT - There may be a mixture of online and offline actions for you to perform (there is detailed online help available) You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk. As part of the process there will be an Information Day for all interested parties. Attendance is not mandatory but you will need to be registered and submit an Expression of Interest via the eSourcing portal. The event will take place on 24th January 2017 at ETC Venues, 51-53 Hatton Garden, London EC1N 8HN.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/36c6095c-6b78-4cbd-9be5-4df8af49a88d |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Jan 2017 |
| Submission deadline | 24 Feb 2017 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Sep 2017 - 30 Sep 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MONEY ADVICE SERVICE |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC1N 2TD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI36 Camden |
| Local authority | Camden |
| Electoral ward | Holborn & Covent Garden |
| Westminster constituency | Holborn and St Pancras |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79140000 - Legal advisory and information services

## Release History

- 11 Jan 2017 at 09:13 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/36c6095c-6b78-4cbd-9be5-4df8af49a88d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/36c6095c-6b78-4cbd-9be5-4df8af49a88d
  11th January 2017 - Opportunity notice on Contracts Finder
- https://mas.bravosolution.co.uk
  Link to eSourcing Portal

## Notice URLs

- https://www.moneyadviceservice.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-95c43eef-e94c-4cff-91fc-c082ef4f6a70. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-95c43eef-e94c-4cff-91fc-c082ef4f6a70.json.
