---
title: "National Careers Service (NCS) Live Services Support"
ocid: "ocds-b5fd17-95c45ad2-9cdf-4c32-a6ec-8b56db6b934f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-95c45ad2-9cdf-4c32-a6ec-8b56db6b934f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-95c45ad2-9cdf-4c32-a6ec-8b56db6b934f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-95c45ad2-9cdf-4c32-a6ec-8b56db6b934f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR EDUCATION"
published: "2021-10-05"
---

# National Careers Service (NCS) Live Services Support

Buyer: DEPARTMENT FOR EDUCATION  
Current stage: Award  
OCID: ocds-b5fd17-95c45ad2-9cdf-4c32-a6ec-8b56db6b934f

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## Summary

The Department for Education is seeking a supplier for the contract titled "National Careers Service (NCS) Live Services Support," primarily in the IT services industry, which includes consulting, software development, and Internet support. This procurement process, which has reached the award stage, involves delivering ongoing support to maintain the web presence of the National Careers Service and its associated services. The contract is valued at £6,100,000 and covers the period from 10 September 2021 to 8 September 2023, with the official contract awarded on 10 September 2021 after a selective procurement method that called off from a framework agreement.

This tender offers significant growth opportunities for businesses specialising in IT services, particularly small and medium-sized enterprises (SMEs) that can provide maintenance, development, and support services during business hours and potentially out of hours. Competitors could include software development firms, web support companies, and digital technology providers capable of addressing the ongoing needs of the National Careers Service. Engaging with this contract could help businesses expand their portfolio in public sector projects, especially in the realm of digital services.

## Notice

The National Careers Service is seeking a supplier that will partner with us provide on-going support to maintain the web presence of the National Careers Service, and associated Course Directory and data sharing service. The support is for the business hours of Monday - Friday 8am-6pm but with the potential for out of hours support to cover incidents between 6-8pm weekdays and 10am- 5pm on Saturdays. The supplier will provide support, maintenance and development of the Live Service and will include bug fixes, small feature development, front-end improvements, server maintenance and larger development projects

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/66b402dc-fa00-420a-b5fc-8757eafd0715 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Oct 2021 |
| Submission deadline | 21 Jul 2021 |
| Future notice date | Not specified |
| Award date | 9 Sep 2021 |
| Contract period | 9 Sep 2021 - 8 Sep 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £6,100,000 |
| Lots value | Not specified |
| Awards value | £6,100,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Cancelled |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR EDUCATION |
| Locality | COVENTRY |
| Post town | Coventry |
| Postcode | CV1 2WT |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG33 Coventry |
| Local authority | Coventry |
| Electoral ward | St Michael's |
| Westminster constituency | Coventry South |
| Delivery location | TLG West Midlands (England), TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | METHODS BUSINESS AND DIGITAL TECHNOLOGY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 5 Oct 2021 at 17:48 - TenderCancellation - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/66b402dc-fa00-420a-b5fc-8757eafd0715
- 14 Sep 2021 at 15:15 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/65f987cf-3904-4afb-86a2-9ebabb8c9eb3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/66b402dc-fa00-420a-b5fc-8757eafd0715
  5th October 2021 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/65f987cf-3904-4afb-86a2-9ebabb8c9eb3
  14th September 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/fed1a752-80dd-4e7e-9b0c-a6712b3c4869
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/bcb599d0-3b38-4545-98b8-b15d8c8979b0
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-95c45ad2-9cdf-4c32-a6ec-8b56db6b934f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-95c45ad2-9cdf-4c32-a6ec-8b56db6b934f.json.