---
title: "Audience Interactive Toolset"
ocid: "ocds-b5fd17-95d2240d-91f4-4928-8783-c1f9dbbcacc0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-95d2240d-91f4-4928-8783-c1f9dbbcacc0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-95d2240d-91f4-4928-8783-c1f9dbbcacc0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-95d2240d-91f4-4928-8783-c1f9dbbcacc0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE BRITISH BROADCASTING CORPORATION (BBC)"
published: "2021-04-23"
---

# Audience Interactive Toolset

Buyer: THE BRITISH BROADCASTING CORPORATION (BBC)  
Current stage: Award  
OCID: ocds-b5fd17-95d2240d-91f4-4928-8783-c1f9dbbcacc0

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## Summary

The British Broadcasting Corporation (BBC) is conducting a public procurement process for an "Audience Interactive Toolset," which falls under the services category, specifically in the field of interactive television. This initiative is at the award stage, having published the contract notice on 23 April 2021, following an initial tender period that concluded on 20 February 2020. The contract begins on 1 April 2021, with an expected duration of five years, culminating on 31 March 2026. The procurement was executed via an open procedure above threshold, and the estimated contract value is approximately £3,700,000 over the term.

This tender presents significant growth opportunities for businesses specialising in social audience engagement technologies and services. Companies that have expertise in web-based tools that facilitate SMS and social media integration in live broadcasts will find this procurement particularly relevant. Small and medium-sized enterprises (SMEs) that can offer innovative solutions for enhancing audience interaction through competitions, voting, and charity campaigns are encouraged to participate, as the BBC is actively looking for effective engagement tools to support its programming needs.

## Notice

The BBC is looking to purchase a web based "Social Audience Engagement Console/Software". Using SMS and Social Media is a highly important component of live Radio and TV programmes. Programme makers need tools/services that allow them to easily read, curate and use messages within their programmes. Programmes also run competitions, votes and charity campaigns. The Contract will have an initial term of 3 years following completion of the implementation. Volumes of messaging and users are available in the procurement documents. The total value of the contract in II.1.5 is based on an estimate of a total 5 year contract. Additional information: Please register your interest in this project by taking the following steps: 1 - Register your company on the BravoSolution e-Tendering portal (this is only required once): 1.1 Go to https://bbc.bravosolution.co.uk 1.2 - Click the link on the login page to register. 1.3 Accept the terms and conditions and click 'Continue'. 1.4 - Enter your correct business and user details. 1.5 - Note the username you chose and click 'Save' when complete. 1.6 - You will shortly receive an email with your temporary password. 2 - Express an interest in the tender: 2.1 - Login to the portal with the username/password. 2.2 - Click the 'PQQs/ITTs Open to all Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier). 2.3 - Click on the relevant PQQ/ITT to access the content. 2.4 - Click the 'Express Interest' button at the top of the page. This will move the PQQ/ITT into your 'My PQQs/My ITTs page. (This is a secure area reserved for your projects only. 2.5 - You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ITT Details' box. 3. Responding to the tender: 3.1 - Click 'My Response' under PQQ/ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining). 3.2 - You can now use the 'Messages' function to communicate with the buyer and seek any clarification. 3.3 - Note the deadline for completion, and then follow the onscreen instructions to complete the PQQ/ITT. There may be a mixture of online and offline actions for you to perform (there is detailed online help available). 3.4 You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance, please consult the online help, or contact the Bravo e-Tendering help desk.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/91f4ef93-4595-44d3-a76f-bdc5497d8eb1 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Apr 2021 |
| Submission deadline | 20 Feb 2020 |
| Future notice date | Not specified |
| Award date | 1 Jun 2020 |
| Contract period | 31 Mar 2021 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1 |
| Lots value | Not specified |
| Awards value | £1 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE BRITISH BROADCASTING CORPORATION (BBC) |
| Locality | LONDON |
| Post town | West London |
| Postcode | W1A 1AA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | West End |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IMIMOBILE |

## CPV Codes

### Divisions

- 92 - Recreational, cultural and sporting services

### Codes

- 92225000 - Interactive television

## Release History

- 23 Apr 2021 at 10:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/91f4ef93-4595-44d3-a76f-bdc5497d8eb1
- 24 Jan 2020 at 13:38 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c89bc9b8-19fe-4c46-9a17-f5bb38ad1bf1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/91f4ef93-4595-44d3-a76f-bdc5497d8eb1
  23rd April 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/c89bc9b8-19fe-4c46-9a17-f5bb38ad1bf1
  24th January 2020 - Opportunity notice on Contracts Finder
- http://www.bbc.bravosolution.co.uk
  BBC eSourcing Portal

## Notice URLs

- http://www.bbc.co.uk/supplying
- https://bbc.bravosolution.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-95d2240d-91f4-4928-8783-c1f9dbbcacc0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-95d2240d-91f4-4928-8783-c1f9dbbcacc0.json.