---
title: "OOH & ASB"
ocid: "ocds-b5fd17-95d8337e-a81b-4b78-941e-69f07cb35142"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-95d8337e-a81b-4b78-941e-69f07cb35142"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-95d8337e-a81b-4b78-941e-69f07cb35142.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-95d8337e-a81b-4b78-941e-69f07cb35142.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "PLYMOUTH COMMUNITY HOMES"
published: "2019-02-05"
---

# OOH & ASB

Buyer: PLYMOUTH COMMUNITY HOMES  
Current stage: Award  
OCID: ocds-b5fd17-95d8337e-a81b-4b78-941e-69f07cb35142

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-95d8337e-a81b-4b78-941e-69f07cb35142)  
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## Summary

Plymouth Community Homes is seeking a service provider through an open procurement process titled "OOH & ASB" for the provision of out-of-hours and antisocial behaviour telephone response services. This procurement is classified under the industry categories of repair and maintenance services and office-support services, with a contract value of £121,000. The contract is set to commence on 8th May 2019 and will continue until 7th May 2021. The delivery addresses for the services are located in the South West region of the United Kingdom. The tender period concluded on 19th November 2018, and the award was published on 5th February 2019.

This tender presents a valuable opportunity for businesses specialising in service provision and support, particularly in the fields of customer service and facilities management. Companies with capabilities in handling antisocial behaviour concerns and out-of-hours support are ideally positioned to compete for this contract. Given the emphasis on interface with Plymouth Community Homes' systems, organisations with experience in integrated service solutions will find this an attractive avenue for growth, enhancing their portfolio while contributing to community safety and tenant management.

## Notice

PCH is looking for a service provider to respond to our out of hours and antisocial behaviour telephone calls. The provider will interface with PCH's systems to be able to respond to tenant enquiries accordingly. The process for these services are clearly defined as outlined within the tender documents.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7d8ed953-7346-42c2-bf9f-8359da97b63f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Feb 2019 |
| Submission deadline | 19 Nov 2018 |
| Future notice date | Not specified |
| Award date | 5 Feb 2019 |
| Contract period | 7 May 2019 - 7 May 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £121,000 |
| Lots value | Not specified |
| Awards value | £121,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PLYMOUTH COMMUNITY HOMES |
| Locality | PLYMOUTH |
| Post town | Plymouth |
| Postcode | PL6 5DH |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK41 Plymouth |
| Local authority | Plymouth |
| Electoral ward | Budshead |
| Westminster constituency | Plymouth Moor View |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ORBIS PROJECT |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 50000000 - Repair and maintenance services
- 79500000 - Office-support services

## Release History

- 5 Feb 2019 at 13:57 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7d8ed953-7346-42c2-bf9f-8359da97b63f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7d8ed953-7346-42c2-bf9f-8359da97b63f
  5th February 2019 - Awarded contract notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=329c23cb-21c7-e811-80ef-005056b64545
  Advert

## Notice URLs

- http://www.plymouthcommunityhomes.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-95d8337e-a81b-4b78-941e-69f07cb35142. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-95d8337e-a81b-4b78-941e-69f07cb35142.json.