---
title: "ENHT - Patient Engagement Portal (PEP)"
ocid: "ocds-b5fd17-95e2f39d-476f-4479-aac7-391fe8d090df"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-95e2f39d-476f-4479-aac7-391fe8d090df"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-95e2f39d-476f-4479-aac7-391fe8d090df.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-95e2f39d-476f-4479-aac7-391fe8d090df.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "EAST AND NORTH HERTFORDSHIRE NHS TRUST"
published: "2026-05-13"
---

# ENHT - Patient Engagement Portal (PEP)

Buyer: EAST AND NORTH HERTFORDSHIRE NHS TRUST  
Current stage: Award  
OCID: ocds-b5fd17-95e2f39d-476f-4479-aac7-391fe8d090df

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-95e2f39d-476f-4479-aac7-391fe8d090df)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-95e2f39d-476f-4479-aac7-391fe8d090df.json)

## Summary

The East and North Hertfordshire NHS Trust has completed the procurement process for the Patient Engagement Portal (PEP), under a CPV classification of IT software package. This contract, awarded through a selective procurement method as a call-off from the RM6094 framework agreement, was valued at £176,000. The procurement process has now reached the award stage, with the successful supplier being Netcall Technology Limited. The contract period is set to commence on 31st March 2026 and conclude on 30th March 2027. The procurement is centred around the location in England, specifically with delivery addresses including the postal code SG1 4AB in the UK.

This tender presents significant opportunities for businesses specialising in IT software development and implementation, particularly those capable of delivering patient engagement solutions. Businesses like Netcall Technology Limited that meet the specific requirements of such framework agreements are well-suited to compete in this domain. While this particular contract does not cater to SMEs or VCSEs, companies with a proven track record in the healthcare sector may find similar opportunities highly beneficial for business growth and market presence. Working with a trusted NHS Trust can enhance reputational capital and expand future business prospects within public sector procurement.

## Notice

East and North Hertfordshire NHS Trust award for Patient Engagement Portal (PEP) via RM6094 Framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f134a186-463a-4202-9b0c-dfe5fdffa9ac |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 May 2026 |
| Submission deadline | 9 Mar 2026 |
| Future notice date | Not specified |
| Award date | 30 Mar 2026 |
| Contract period | 30 Mar 2026 - 30 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £176,000 |
| Lots value | Not specified |
| Awards value | £176,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST AND NORTH HERTFORDSHIRE NHS TRUST |
| Locality | WELWYN GARDEN CITY |
| Post town | St Albans |
| Postcode | AL8 6NS |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | Welwyn Hatfield |
| Electoral ward | Handside |
| Westminster constituency | Welwyn Hatfield |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NETCALL TECHNOLOGY |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48517000 - IT software package

## Release History

- 13 May 2026 at 12:43 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f134a186-463a-4202-9b0c-dfe5fdffa9ac

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f134a186-463a-4202-9b0c-dfe5fdffa9ac
  13th May 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-95e2f39d-476f-4479-aac7-391fe8d090df. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-95e2f39d-476f-4479-aac7-391fe8d090df.json.