---
title: "IT Disaster Recovery"
ocid: "ocds-b5fd17-95f4e2ff-502b-4bbe-81c0-39b98554b4eb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-95f4e2ff-502b-4bbe-81c0-39b98554b4eb"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-95f4e2ff-502b-4bbe-81c0-39b98554b4eb.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-95f4e2ff-502b-4bbe-81c0-39b98554b4eb.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WATER SERVICES REGULATION AUTHORITY (OFWAT)"
published: "2020-03-03"
---

# IT Disaster Recovery

Buyer: WATER SERVICES REGULATION AUTHORITY (OFWAT)  
Current stage: Award  
OCID: ocds-b5fd17-95f4e2ff-502b-4bbe-81c0-39b98554b4eb

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## Summary

The Water Services Regulation Authority (Ofwat) has awarded a contract for IT Disaster Recovery services with a total value of £70,800. This contract, initiated as a tender, is classified under general management consultancy services and will span three years, with the possibility of extension for two additional 12-month periods. The service provider will need to meet strict requirements, including ISO 27000/1 accreditation, and be prepared to deliver equipment to Ofwat's London office within four hours of invocation. The contract period commenced on 13 May 2019 and will conclude on 12 May 2022. The tender process was completed on 2 May 2019.

This contract presents exciting opportunities for businesses specialising in IT disaster recovery, cloud migration solutions, and data management services. Companies that can demonstrate compliance with ISO standards and offer rapid response times for equipment provisioning will be particularly well-suited to engage with this tender. The ability to provide technical support for data restoration and compliance assessments will further enhance competitiveness in this space, making it an attractive opportunity for both small to medium enterprises and larger firms specialising in IT services.

## Notice

The Authority is seeking the provision of an IT Disaster Recovery contract for a term of 3 years with the option to extend by a further two 12 month periods with agreement from both parties All quotations are to be sourced from Lot 3a under the CCS Technology Services 2 framework agreement (RM3804). In order to ensure the security of Ofwat's information and it's systems it is required that all suppliers must hold ISO 27000/1 accreditation and be able to demonstrate compliance. In line with Ofwat's plan to migrate it's systems to the cloud it is expected that the required equipment that would need to be provided for the recovery of its IT systems will reduce over the term of the contract and as such the value of the contract at each yearly payment point may need to be adjusted. At least 30 days before each annual payment point, Ofwat will confirm any changes required to the equipment list in Appendix C and the supplier will adjust the charges to be invoiced accordingly.The supplier must be able to provide the agreed equipment (Appendix C) within 4 hours of invocation (equipment 'on-site' time of 4 hours) at our specified preferred location, normally our London office, with the base operating systems loaded and in a state to begin immediate restoration of data from our backup tapes, with a view to restoring essential systems within 36 hours of invocation. In the past 5 years there has been 1 invocation. This is not given as a representation of future activity but to provide historical perspective. The supplier will provide suitably qualified technical personnel to assist in the restoration of data and getting the environment up and running. The supplier will assist Ofwat with periodic (annual) assessments of our IT DR arrangements and to facilitate the testing of them if required. This may include a full offsite infrastructure restore at the supplier's premises or another agreed location. Collection / delivery and offsite secure storage of data tapes Daily Collection / Delivery and secure storage of backup tapes to an agreed schedule (Monday to Friday within an agreed 2 hour time window). Approximately 4 tapes per day. Provide access/delivery of all stored tapes within 24 hrs, standard retrieval Provide 24/7 access/delivery of all stored tapes within 4 hour, emergency retrieval It is estimated that, if the tape retrieval options were utilised, the following would be approximate estimates of activity: Up to 10 standard retrievals a year (Based on 365 days per year that would equate to 3%) Up to 5 emergency retrievals a year (Based on 365 days per year that would equate to 1.4%) These figures are approximate estimates only and the actual demand figure may be higher, if the option were to be used. If the supplier is able to provide the collection/delivery of data tapes as described above, the costs of this service should be included in the pricing schedule as a separate item but included in in the grand total for the contract value. Additional information: For Further Information,please contact procurement@ofwat.gov.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b9b4e095-416f-4143-928f-77720f481269 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Mar 2020 |
| Submission deadline | 2 May 2019 |
| Future notice date | Not specified |
| Award date | 9 May 2019 |
| Contract period | 12 May 2019 - 12 May 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £70,800 |
| Lots value | Not specified |
| Awards value | £70,800 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WATER SERVICES REGULATION AUTHORITY (OFWAT) |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B5 4UA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England), TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CENTERPRISE INTERNATIONAL |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79411000 - General management consultancy services

## Release History

- 3 Mar 2020 at 09:42 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b9b4e095-416f-4143-928f-77720f481269

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b9b4e095-416f-4143-928f-77720f481269
  3rd March 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-95f4e2ff-502b-4bbe-81c0-39b98554b4eb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-95f4e2ff-502b-4bbe-81c0-39b98554b4eb.json.