---
title: "Provision of a Ticketing System to Symphony Hall and Town Hall Birmingham"
ocid: "ocds-b5fd17-95f7cd3d-c9f5-4631-9abe-919ba2502d5c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-95f7cd3d-c9f5-4631-9abe-919ba2502d5c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-95f7cd3d-c9f5-4631-9abe-919ba2502d5c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-95f7cd3d-c9f5-4631-9abe-919ba2502d5c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "B:MUSIC LTD"
published: "2025-07-17"
---

# Provision of a Ticketing System to Symphony Hall and Town Hall Birmingham

Buyer: B:MUSIC LTD  
Current stage: Award  
OCID: ocds-b5fd17-95f7cd3d-c9f5-4631-9abe-919ba2502d5c

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## Summary

The procurement process, led by B:Music Ltd, entails the supply of a cutting-edge ticketing and CRM system for Symphony Hall and Town Hall Birmingham. Categorized under Office and Computing Machinery and Equipment, this procurement falls within the services sector. B:Music Ltd, headquartered in Birmingham, England, ran this initiative under a selective procurement method via a restricted procedure. The procurement process is currently in the award stage, with the contract valued at £336,000 to be fulfilled by Spektrix. The contract lasts from 1st August 2025 to 31st July 2028. Located in the West Midlands, it presents substantial significance as it comes with sophisticated data management and reporting capabilities, beneficial for the venue's operational excellence.

This tender presents substantial opportunities for businesses specializing in ticketing and CRM systems with robust integration and data analysis capabilities. It welcomes competition particularly from SMEs, given its compatibility with such enterprises. Companies equipped with advanced CRM solutions that can align with digital marketing and membership management are particularly well-positioned to benefit. The project's sizable contract value and multi-year duration offer significant potential for growth and continued partnership opportunities with B:Music Ltd. It is an ideal prospect for firms aiming to expand their influence in the cultural and entertainment sectors through innovative solutions.

## Notice

B:Music Ltd requires a hosted ticketing and CRM system comprising 1. State of the Art ticketing performance 2. Full integration with web, social media and e-marketing 3. Membership, Fundraising and Development capability 4. Sophisticated and flexible data analysis tools 5. Robust and flexible reporting component 6. System management 7. Efficient data and database management capability

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/694fdd91-19f2-4ea9-83fd-f8be95dfddc3 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Jul 2025 |
| Submission deadline | 7 Mar 2025 |
| Future notice date | Not specified |
| Award date | 9 Jun 2025 |
| Contract period | 31 Jul 2025 - 31 Jul 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £330,000 |
| Lots value | Not specified |
| Awards value | £336,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | B:MUSIC LTD |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B1 2EA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SPEKTRIX |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages

### Codes

- 30000000 - Office and computing machinery, equipment and supplies except furniture and software packages

## Release History

- 17 Jul 2025 at 16:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/694fdd91-19f2-4ea9-83fd-f8be95dfddc3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/694fdd91-19f2-4ea9-83fd-f8be95dfddc3
  17th July 2025 - Awarded contract notice on Contracts Finder
- https://www.mytenders.co.uk/search/show/search_view.aspx?ID=JUL170029
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://www.bmusic.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-95f7cd3d-c9f5-4631-9abe-919ba2502d5c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-95f7cd3d-c9f5-4631-9abe-919ba2502d5c.json.