---
title: "C21107 - Sitel UK Ltd"
ocid: "ocds-b5fd17-9610fb83-7260-4c9d-a995-a4d7693df0b4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9610fb83-7260-4c9d-a995-a4d7693df0b4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9610fb83-7260-4c9d-a995-a4d7693df0b4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9610fb83-7260-4c9d-a995-a4d7693df0b4.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ATAMIS LTD"
published: "2021-04-30"
---

# C21107 - Sitel UK Ltd

Buyer: ATAMIS LTD  
Current stage: Award  
OCID: ocds-b5fd17-9610fb83-7260-4c9d-a995-a4d7693df0b4

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-9610fb83-7260-4c9d-a995-a4d7693df0b4)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-9610fb83-7260-4c9d-a995-a4d7693df0b4.json)

## Summary

The public procurement process involved ATAMIS LTD as the buying organisation, awarding a contract titled "C21107 - Sitel UK Ltd" for the provision of call centre services. This initiative falls under the services category with a CPV classification of 79512000. The contract was awarded to Sitel UK Ltd and has a contract period from 28th April 2021 to 28th October 2021. The procurement method utilised was classified as 'Other', with the tender period concluding on 28th April 2021. The contract value was £516,000, and it is applicable across various regions including the United Kingdom and British Overseas Territories.

This tender presents significant opportunities for businesses looking to enter or expand in the call centre services market. Companies with experience in providing customer service solutions, especially those capable of handling diverse geographical demands, would be especially well-positioned to compete. The substantial contract value indicates a considerable business opportunity for medium to large enterprises with the requisite capabilities and resources to fulfil such requirements.

## Notice

Provision of call centre services Additional information: Requirement awarded under the terms and conditions found at https://www.gov.uk/government/publications/short-form-terms-and-conditions

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b79fab04-157a-409e-af91-ca0137865460 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Apr 2021 |
| Submission deadline | 27 Apr 2021 |
| Future notice date | Not specified |
| Award date | 29 Apr 2021 |
| Contract period | 27 Apr 2021 - 28 Oct 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £516,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ATAMIS LTD |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M5 3LZ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Quays |
| Westminster constituency | Salford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SITEL |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79512000 - Call centre

## Release History

- 30 Apr 2021 at 14:42 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b79fab04-157a-409e-af91-ca0137865460
- 30 Apr 2021 at 14:41 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ceb74381-3dd5-4095-b11b-bfeea9e87874
- 30 Apr 2021 at 14:33 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c2fddc80-6292-4107-8125-47db202c723d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b79fab04-157a-409e-af91-ca0137865460
  30th April 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/ceb74381-3dd5-4095-b11b-bfeea9e87874
  30th April 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/c2fddc80-6292-4107-8125-47db202c723d
  30th April 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.gov.uk/government/publications/short-form-terms-and-conditions

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9610fb83-7260-4c9d-a995-a4d7693df0b4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9610fb83-7260-4c9d-a995-a4d7693df0b4.json.