---
title: "Operational Excellence 2025 - Contracts Finder Opportunity"
ocid: "ocds-b5fd17-963cc570-aa9a-4a42-bf57-3f359d224c62"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-963cc570-aa9a-4a42-bf57-3f359d224c62"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-963cc570-aa9a-4a42-bf57-3f359d224c62.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-963cc570-aa9a-4a42-bf57-3f359d224c62.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "HIGHWAYS ENGLAND"
published: "2019-11-18"
---

# Operational Excellence 2025 - Contracts Finder Opportunity

Buyer: HIGHWAYS ENGLAND  
Current stage: Tender  
OCID: ocds-b5fd17-963cc570-aa9a-4a42-bf57-3f359d224c62

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-963cc570-aa9a-4a42-bf57-3f359d224c62)  
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## Summary

Highways England is seeking a Strategic Delivery Partner through the "Operational Excellence 2025" tender, aimed at enhancing operational capabilities under the Roads Investment Strategy (RIS2) during a contract period starting from 16 March 2020 and lasting until 16 March 2025, with an optional extension of up to two additional years. This open procurement process is valued at £50 million and will take place across various regions in the United Kingdom, including the North East, North West, and East Midlands. The tender period ends on 20 December 2019.

This opportunity presents significant growth potential for consultancy and service firms, particularly those with expertise in operational excellence, data management, and process improvement within governmental frameworks. Businesses that are well-positioned to compete will likely have experience in transformational change programmes, research and development consultancy, and maintaining efficiency in large-scale operations. Therefore, suppliers with a capacity to deliver innovative solutions and demonstrate collaborative partnerships will find this tender particularly appealing.

## Notice

Highways England is a Government owned company responsible for operation and maintenance of the main Motorways and A-Roads across England. We are looking for a Strategic Delivery Partner to help build on our existing Operational Excellence capability as we move into the second Roads Investment Strategy (RIS2) period (2020-2025). This contract is for a period of 3 years, with an option to extend by up to a further 2 years subject to the satisfactory performance levels. One supplier or consortium of suppliers will be awarded the contract for this work. The Operational Excellence 2025 Strategic Delivery Partner contract is to enable Highways England to secure a strategic delivery partner to advise and support our Operations Directorate as it develops, implements and embeds the Operational Excellence 2025 transformation programme, to help meet the challenge of the Roads Investment Strategy 2 (RIS2), whilst leaving a sustainable legacy of change and improved capability within Operations. This contract will look to build on the foundations of Operational Excellence that Highways England, whilst ensuring that Highways England continues to become more efficient and help us to deliver a better quality of service to our customers. Additional information: How to Express Interest in this Tender: 1. Register for a free account at https://highways.bravosolution.co.uk 2. Click the 'ITTs Open To All Suppliers' link. (These are Invitations to Tender (ITT) open to any registered supplier). Click on the relevant ITT to access the content. Click the 'Express Interest' button at the top of the page. This will move the ITT into your 'My ITTs' page. (This is a secure area reserved for your projects only) You can now access any attachments by clicking 'Buyer Attachments' in the 'ITT Details' box 3. Click 'My Response' under 'ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining). You can now use the 'Messages' function to communicate with Highways England and seek any clarification. Follow the onscreen instructions to complete the ITT. There may be a mixture of online & offline actions for you to perform. You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk. Expressions of interest must be submitted from the applicants' registered office address. Each member of a Joint Venture (JV) must submit a letter from their own registered office confirming all company names in the proposed JV. Applicants can only participate in one JV. Further guidance on JVs is contained in the procurement documents. Highways England reserves the right not to accept the highest scoring, or any, tender. Bidders should note that tenders are submitted at the supplier's own cost and risk. Highways England may cancel the competition or part of it for any reason, and bidders' costs will not be reimbursed. Highways England expressly reserves the right (i) not to award any contract as a result of this tendering exercise commenced by publication of this notice; and (ii) to make whatever changes it may see fit to the content and structure of the tendering competition; and in no circumstances will Highways England be liable for any costs incurred by candidates. Further information is provided in the procurement documents.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a275af98-9676-448c-b38a-9066e2e8a1f7 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Nov 2019 |
| Submission deadline | 20 Dec 2019 |
| Future notice date | 20 Dec 2019 |
| Award date | Not specified |
| Contract period | 16 Mar 2020 - 16 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HIGHWAYS ENGLAND |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B1 1RN |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73000000 - Research and development services and related consultancy services
- 73200000 - Research and development consultancy services

## Release History

- 18 Nov 2019 at 16:49 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a275af98-9676-448c-b38a-9066e2e8a1f7
- 12 Nov 2019 at 21:12 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/0e2e07ed-b9f8-4751-9a3b-ef3d5af1219f
- 23 Sep 2019 at 14:47 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/e81c1fae-d533-4cb0-b215-aa3f6cb229d0
- 23 Sep 2019 at 14:43 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/e81c1fae-d533-4cb0-b215-aa3f6cb229d0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a275af98-9676-448c-b38a-9066e2e8a1f7
  18th November 2019 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/0e2e07ed-b9f8-4751-9a3b-ef3d5af1219f
  12th November 2019 - Future opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/e81c1fae-d533-4cb0-b215-aa3f6cb229d0
  23rd September 2019 - Future opportunity notice on Contracts Finder
- https://www.gov.uk/government/organisations/highways-england
  Main address (URL)
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/cee0befd-0ca1-4199-94c3-0eb4df794be0
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/04874d18-2a0b-4a35-b1c8-b68cf55c516d
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/381f7a78-c9b8-40c6-857f-f06e8d838da3
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/7a5f1ee0-6077-4b66-bc35-c64d68c93b25
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/80f0ee5a-b2f9-4c32-a151-06cb756d4fe7
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/9e7603df-00cf-45ae-a9c1-3fe9dfc841cb
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/d4c2b183-2285-4a0c-a91e-705699258103
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f50fd075-3a2f-4795-9c44-096d5c21fc03
  Volume 2 Additional Information
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ddef7f5f-8855-4186-9233-3d51d090ef44
  n/a
- https://highways.bravosolution.co.uk
  Link to eSourcing Portal

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-963cc570-aa9a-4a42-bf57-3f359d224c62. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-963cc570-aa9a-4a42-bf57-3f359d224c62.json.
