---
title: "External Research Services"
ocid: "ocds-b5fd17-9640f461-3ed4-4f30-b252-14fba75571e5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9640f461-3ed4-4f30-b252-14fba75571e5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9640f461-3ed4-4f30-b252-14fba75571e5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9640f461-3ed4-4f30-b252-14fba75571e5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DVSA - DRIVER AND VEHICLE STANDARDS AGENCY"
published: "2023-08-23"
---

# External Research Services

Buyer: DVSA - DRIVER AND VEHICLE STANDARDS AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-9640f461-3ed4-4f30-b252-14fba75571e5

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## Summary

The Driver and Vehicle Standards Agency (DVSA) has recently completed a procurement process for the provision of external research services. The contract involves obtaining feedback from customers to enhance services and ensure user satisfaction. The contract value is £622,000, with a procurement method of 'selective' involving a call-off from a framework agreement. The contract period spans from 17th July 2023 to 16th July 2025. BMG Research Ltd was awarded the contract on 11th July 2023.

This tender for external research services by DVSA presents an opportunity for businesses in the research services industry to grow by providing services catering to customer feedback analysis and service enhancement. Small to medium-sized enterprises (SMEs) with experience in research services would be well-suited to compete in this tender. The location for service delivery includes various regions such as the United Kingdom, Europe, and other global locations specified in the tender document.

## Notice

The contract is to deliver external research services for DVSA, to find out views from our customers on the services provided to them with a continuous improvement aim and to gain the views of users before any changes are made that impact them.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8f316a03-541e-4dd2-b784-5caa3bca01b2 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Aug 2023 |
| Submission deadline | 5 May 2023 |
| Future notice date | Not specified |
| Award date | 10 Jul 2023 |
| Contract period | 16 Jul 2023 - 16 Jul 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £622,000 |
| Lots value | Not specified |
| Awards value | £622,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DVSA - DRIVER AND VEHICLE STANDARDS AGENCY |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS5 0DA |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK51 Bristol, City of |
| Local authority | Bristol, City of |
| Electoral ward | Lawrence Hill |
| Westminster constituency | Bristol East |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BMG RESEARCH |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services

## Release History

- 23 Aug 2023 at 14:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8f316a03-541e-4dd2-b784-5caa3bca01b2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8f316a03-541e-4dd2-b784-5caa3bca01b2
  23rd August 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e100a33b-4e69-4a8d-b650-e1a8bf773a6e
  n/a

## Notice URLs

- http://www.gov.uk/dvsa

## Provenance

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