--- title: "Tender for the Provision of Windrush Compensation Scheme - Claims Assistance Service" ocid: "ocds-b5fd17-965201d5-a54d-4f16-bc10-77220bf17fd6" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-965201d5-a54d-4f16-bc10-77220bf17fd6" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-965201d5-a54d-4f16-bc10-77220bf17fd6.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-965201d5-a54d-4f16-bc10-77220bf17fd6.json" source: "Contracts Finder" current_stage: "Tender" buyer: "HOME OFFICE" published: "2024-03-22" --- # Tender for the Provision of Windrush Compensation Scheme - Claims Assistance Service Buyer: HOME OFFICE Current stage: Tender OCID: ocds-b5fd17-965201d5-a54d-4f16-bc10-77220bf17fd6 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-965201d5-a54d-4f16-bc10-77220bf17fd6) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-965201d5-a54d-4f16-bc10-77220bf17fd6.json) ## Summary The Home Office, acting through UK Visas and Immigration, has issued a tender titled "Tender for the Provision of Windrush Compensation Scheme - Claims Assistance Service" in the services industry category. The procurement stage is currently active, with the tender period ending on 1st May 2024. The contract period is expected to start on 1st October 2024 and end on 30th September 2027. The tender, valued between £1m - £1.3m, follows an open procurement method and is suitable for SMEs and VCSEs. This tender by the Home Office for the Windrush Compensation Scheme offers business opportunities for contractors providing independent advisory services. Businesses in general personnel services for the government sector would find this tender suitable for competing. Interested bidders must register on the eSourcing Portal and submit a Non-Disclosure Agreement to access the Invitation to Tender pack. The tender aims to support claimants under the Windrush Compensation Scheme, presenting a chance for businesses to contribute to a meaningful social cause while growing their presence in the government services sector. ## Notice The Secretary of State for the Home Department as part of the Crown, acting through UK Visas and Immigration (UKVI) (the "Home Office"), is procuring an independent advisory service to support Claimants of the Windrush Compensation Scheme. The Home Secretary announced in April 2019 the launch of the Windrush Compensation Scheme ("the Scheme"). It was announced as part of a suite of measures to right the wrongs suffered by those of the Windrush generation and their descendants who faced difficulties in demonstrating their Lawful Immigration Status. In 2021, the end date for the Windrush Compensation Scheme was removed and the Scheme is expected to continue in the foreseeable future. The Scheme Rules set out who is eligible to apply under the Scheme, what losses can be claimed for and how the Scheme operates. Further detailed information on the Compensation Scheme, including Scheme Rules, Claim Forms and associated Guidance on completing claim forms is available here: https://www.gov.uk/guidance/windrush-compensation-scheme As part of this Scheme, the Buyer wishes to appoint a Contractor to provide independent advisory services for those wishing to make a claim under the Scheme and support those who require additional support to complete the claim form and / or probate applications. The Windrush Compensation Scheme - Claims Assistance procurement is intended to procure independent advisory services for Claimants who need support in making their claims. This is an optional service that can be availed by Claimants but is not a requirement to submit their claims. The value of the contract will be in the range PS1m - PS1.3m. This is a volume led contract and so whilst contract value is expected to be in the stated range, it could be lower. In order to get access to the Invitation to Tender (ITT) pack, Bidders are required to return signed Non-Disclosure Agreements (NDA) ahead of the prescribed deadline. Additional information: In order to get access to the Invitation to Tender (ITT) pack and bidding a Tender for the provision of Windrush Compensation Scheme - Claims Assistance Service, the Bidders are required to request access to the NDA as a pre-requisite. The ITT will be managed electronically via the Home Office's eSourcing Portal (JAGGAER). To participate in this procurement, participants must first be registered on the eSourcing Portal. If you have not yet registered on the eSourcing Portal, this can be done online at https://homeoffice.app.jaggaer.com by following the link 'To register click here'. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so. Once you have registered on the eSourcing Portal, a registered user can request access to the NDA by emailing windrushclaimsassistance_procurement@homeoffice.gov.uk. Your email must clearly state the exact name that you used to register on Jaggaer. Once enabled by the Procurement Team, you should receive a link to the NDA from Jaggaer. Once you have submitted an NDA you will be given access to the eSourcing Portal where you can respond to the tender. We will endeavour to process completed NDAs and allow access to the ITT within three working days. For technical assistance on use of the eSourcing Portal please contact the JAGGAER Supplier Helpdesk at customersupport@jaggaer.com or 0800 069 8630 (0800 - 1800hrs). ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0683a4ef-d405-44dd-8f41-ea6a552957c0 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 22 Mar 2024 | | Submission deadline | 1 May 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 30 Sep 2024 - 30 Sep 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1,300,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | HOME OFFICE | | Locality | LONDON | | Post town | South West London | | Postcode | SW1P 4DF | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | St James's | | Westminster constituency | Cities of London and Westminster | | Delivery location | Not specified | ## CPV Codes ### Divisions - 75 - Administration, defence and social security services ### Codes - 75131100 - General personnel services for the government ## Release History - 22 Mar 2024 at 14:52 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/0683a4ef-d405-44dd-8f41-ea6a552957c0 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/0683a4ef-d405-44dd-8f41-ea6a552957c0 22nd March 2024 - Opportunity notice on Contracts Finder ## Notice URLs - https://homeoffice.app.jaggaer.com - https://www.gov.uk/guidance/windrush-compensation-scheme ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-965201d5-a54d-4f16-bc10-77220bf17fd6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-965201d5-a54d-4f16-bc10-77220bf17fd6.json.