---
title: "MS Teams Call Plan"
ocid: "ocds-b5fd17-9658b3fe-4ce0-49c3-a5b6-fc812a8eabac"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9658b3fe-4ce0-49c3-a5b6-fc812a8eabac"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9658b3fe-4ce0-49c3-a5b6-fc812a8eabac.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9658b3fe-4ce0-49c3-a5b6-fc812a8eabac.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "TONBRIDGE & MALLING BOROUGH COUNCIL"
published: "2021-03-22"
---

# MS Teams Call Plan

Buyer: TONBRIDGE & MALLING BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-9658b3fe-4ce0-49c3-a5b6-fc812a8eabac

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## Summary

Tonbridge & Malling Borough Council is conducting a procurement process for an MS Teams call plan and cloud-hosted contact centre solution. This contract, valued at £59,118, falls under the industry category of Information Technology Services and is located in the South East of England. The procurement method used was selective, operating as a call-off from a framework agreement. The tender period for submissions ended on 18th March 2021, with the contract effective from 19th March 2021 and running until 18th March 2026.

This contract presents significant opportunities for businesses specialising in IT services and cloud solutions, particularly those capable of delivering integrated communication and support systems. Smaller enterprises may find collaboration with established suppliers beneficial, while larger IT firms may also excel in competing for similar contracts that demand innovative technological solutions in the public sector, particularly within local government collaborations.

## Notice

MS Teams call plan and cloud hosted contact centre solution

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cfb97406-f3e5-4e19-b423-7f13030856e8 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Mar 2021 |
| Submission deadline | 18 Mar 2021 |
| Future notice date | Not specified |
| Award date | 19 Mar 2021 |
| Contract period | 19 Mar 2021 - 18 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £59,118 |
| Lots value | Not specified |
| Awards value | £59,118 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TONBRIDGE & MALLING BOROUGH COUNCIL |
| Locality | WEST MALLING |
| Post town | Rochester |
| Postcode | ME19 4LZ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ46 West Kent |
| Local authority | Tonbridge and Malling |
| Electoral ward | Kings Hill |
| Westminster constituency | Maidstone and Malling |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NTT UNITED KINGDOM |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 22 Mar 2021 at 16:15 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/cfb97406-f3e5-4e19-b423-7f13030856e8

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/cfb97406-f3e5-4e19-b423-7f13030856e8
  22nd March 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9658b3fe-4ce0-49c3-a5b6-fc812a8eabac. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9658b3fe-4ce0-49c3-a5b6-fc812a8eabac.json.