---
title: "WP3712 - Media Monitoring & Social Media Insight Services - AWARD"
ocid: "ocds-b5fd17-966d672c-eb5f-4db2-8d13-c690407cd807"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-966d672c-eb5f-4db2-8d13-c690407cd807"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-966d672c-eb5f-4db2-8d13-c690407cd807.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-966d672c-eb5f-4db2-8d13-c690407cd807.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WALSALL COUNCIL E-TENDERING"
published: "2021-09-01"
---

# WP3712 - Media Monitoring & Social Media Insight Services - AWARD

Buyer: WALSALL COUNCIL E-TENDERING  
Current stage: Award  
OCID: ocds-b5fd17-966d672c-eb5f-4db2-8d13-c690407cd807

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## Summary

The procurement process for the "WP3712 - Media Monitoring & Social Media Insight Services" was initiated by Walsall Council e-Tendering, located in Walsall, West Midlands. This tender falls under the industry category of market and economic research, with a focus on several services including press and online monitoring, social media analysis, and evaluation. The open procurement method allows for broad participation, with the tender period concluding on 1st September 2021. The contract, awarded to MELTWATER (UK) LIMITED, is set to run from 2nd September 2021 to 17th August 2023.

This tender presents considerable opportunities for businesses specialising in media monitoring, market research, and social media analytics. Companies with expertise in data-processing and advertising services, particularly small and medium-sized enterprises (SMEs), would be well-positioned to pursue contracts of this type. With the increasing importance of digital presence and analysis in public communications, suppliers that can deliver cutting-edge media insight solutions are likely to thrive in this competitive environment.

## Notice

Walsall Council are seeking a single Provider to deliver a robust Media Monitoring and Social Media Insight service. The Service shall include, but not be limited to; Press Monitoring - Monitoring of specified keywords and topics within printed content; Online Monitoring - Monitoring of news website content that include specified keywords and topics including monitoring of non-written content such as imagery or info graphics Social Media Monitoring - an online tool to enable The Council to monitor and analyse social media content from a range of social media platforms including, but not limited to, Twitter, LinkedIn, Facebook, blogs and public forums; Broadcast Monitoring - Monitoring content on television, radio and web broadcasts that include specified keywords and topics Evaluation and Analysis - The selection, evaluation and analysis of the results of monitoring through human review or via automated evaluation of data; and Social Media Scheduling Tool - to enable the scheduling of planned content across a range of social media platforms including but not limited to Twitter, LinkedIn, Facebook, blogs and other public forums.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6c72806d-a69c-4376-90b1-dd0d88d75cf6 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Works |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Sep 2021 |
| Submission deadline | 1 Sep 2021 |
| Future notice date | Not specified |
| Award date | 17 Aug 2021 |
| Contract period | 1 Sep 2021 - 17 Aug 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WALSALL COUNCIL E-TENDERING |
| Locality | WEST MIDLANDS |
| Post town | Walsall |
| Postcode | WS1 1TP |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG38 Walsall |
| Local authority | Walsall |
| Electoral ward | St Matthew's |
| Westminster constituency | Walsall and Bloxwich |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MELTWATER (UK |

## CPV Codes

### Divisions

- 22 - Printed matter and related products
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 22200000 - Newspapers, journals, periodicals and magazines
- 72310000 - Data-processing services
- 79300000 - Market and economic research; polling and statistics
- 79310000 - Market research services
- 79340000 - Advertising and marketing services

## Release History

- 1 Sep 2021 at 16:29 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6c72806d-a69c-4376-90b1-dd0d88d75cf6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6c72806d-a69c-4376-90b1-dd0d88d75cf6
  1st September 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.walsall.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-966d672c-eb5f-4db2-8d13-c690407cd807. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-966d672c-eb5f-4db2-8d13-c690407cd807.json.