---
title: "715285450 - Finance and Commercial Systems Hardware Maintenance - CAN"
ocid: "ocds-b5fd17-96922d25-23b4-49b6-8a9c-06f345213e8f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-96922d25-23b4-49b6-8a9c-06f345213e8f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-96922d25-23b4-49b6-8a9c-06f345213e8f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-96922d25-23b4-49b6-8a9c-06f345213e8f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF DEFENCE"
published: "2025-10-03"
---

# 715285450 - Finance and Commercial Systems Hardware Maintenance - CAN

Buyer: MINISTRY OF DEFENCE  
Current stage: Award  
OCID: ocds-b5fd17-96922d25-23b4-49b6-8a9c-06f345213e8f

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## Summary

The Ministry of Defence has completed a procurement process titled "715285450 - Finance and Commercial Systems Hardware Maintenance - CAN" in the industry category of miscellaneous repair and maintenance services. This procurement took place across the North West and South West regions of the United Kingdom. The contract, valued at £992,903, was intended to provide comprehensive hardware and software support for key DBS applications, facilitating timely issue resolution and maintenance. The process utilised a selective procurement method, invoking a call-off from a framework agreement, and has transitioned from the tender phase to the award stage. The contract period spans from 15th September 2025 to 14th September 2027, with the award being made to Celerity Limited on 12th September 2025.

This tender provides substantial opportunities for large businesses with expertise in hardware maintenance and support services. It is especially relevant for those capable of delivering consistent, high-level maintenance and troubleshooting services across multiple sites in the UK. Companies that can offer similar services and have a record of working within framework agreements may find attractive growth prospects in this engagement, particularly by fostering partnerships with government entities like the Ministry of Defence. The long-term nature of the contract, coupled with the substantial contract value, offers lucrative potential for sustaining and expanding operations in the operational maintenance sector.

## Notice

Hardware Support contract (including associated Firmware and Operating System support) to provide timely resolution of issues and problems that affect the operation of key DBS applications. The support is to include an annual review of all supported systems, diagnosis (remote and on-site) and fix of issues, parts and labour, preventative maintenance, advice on firmware and operating system maintenance and provision of current commercially available versions. Support is provided business hours, 7 days per week, 365 days per year via a support desk.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/23e84163-8837-4242-8486-67565d8470dd |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Oct 2025 |
| Submission deadline | 2 Sep 2025 |
| Future notice date | Not specified |
| Award date | 11 Sep 2025 |
| Contract period | 14 Sep 2025 - 14 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £992,903 |
| Lots value | Not specified |
| Awards value | £992,903 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF DEFENCE |
| Locality | CORSHAM |
| Post town | Swindon |
| Postcode | SN13 9NR |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK72 Wiltshire |
| Local authority | Wiltshire |
| Electoral ward | Corsham Ladbrook |
| Westminster constituency | Chippenham |
| Delivery location | TLD North West (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CELERITY |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50800000 - Miscellaneous repair and maintenance services

## Release History

- 3 Oct 2025 at 12:33 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/23e84163-8837-4242-8486-67565d8470dd

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/23e84163-8837-4242-8486-67565d8470dd
  3rd October 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-96922d25-23b4-49b6-8a9c-06f345213e8f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-96922d25-23b4-49b6-8a9c-06f345213e8f.json.