--- title: "Environmental Health Case Management System for Great Yarmouth Borough Council" ocid: "ocds-b5fd17-9692608a-1d85-45f3-ab74-1ed3a4b21f28" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9692608a-1d85-45f3-ab74-1ed3a4b21f28" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9692608a-1d85-45f3-ab74-1ed3a4b21f28.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-9692608a-1d85-45f3-ab74-1ed3a4b21f28.json" source: "Contracts Finder" current_stage: "Award" buyer: "East Suffolk Council" published: "2026-10-13" --- # Environmental Health Case Management System for Great Yarmouth Borough Council Buyer: East Suffolk Council Current stage: Award OCID: ocds-b5fd17-9692608a-1d85-45f3-ab74-1ed3a4b21f28 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-9692608a-1d85-45f3-ab74-1ed3a4b21f28) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-9692608a-1d85-45f3-ab74-1ed3a4b21f28.json) ## Summary Great Yarmouth Borough Council’s requirement was for an environmental health case management system, a software service supporting the council’s environmental health work. The procurement was for the council alone and was delivered in Great Yarmouth, in the East of England. It was procured as a call-off from Lot 2 of the Back Office Software 2 framework. The published scope identifies the system and its environmental health purpose, but gives no further detail about particular modules, integrations or implementation tasks. The procurement is complete and the contract was awarded to Civica UK Limited. The award was made on 24 September 2026, following a direct award call-off from Lot 2 of the Back Office Software 2 framework; the recorded procedure is selective. The awarded contract value is £63,842. The contract period runs from 30 September 2026 to 31 October 2027. The original tender deadline was 24 September 2026 at 5pm. No separate scoring or evaluation criteria are recorded for this direct award. The requirement was not identified as suitable for small and medium-sized enterprises or voluntary, community and social enterprises. This award is evidence that Great Yarmouth Borough Council buys dedicated software for managing environmental health cases through a government back-office software framework. A competitor seeking to meet the same requirement in a future procurement would need a case management product suited to environmental health operations and the capacity to supply and support it as a council-wide system. Experience delivering comparable public-sector software and the ability to meet the framework’s relevant terms would be important to credibility, since this purchase used a framework call-off rather than an open standalone competition. The recorded suitability position indicates that this requirement was not considered suitable for SMEs or VCSEs, so firms should assess their scale and framework access against the buyer’s route before pursuing similar work. The published scope does not identify specific technical capabilities or accreditations. ## Notice This is a Contract Award Notice for Great Yarmouth Borough Council only. This is a Direct Award call off via Lot 2 of the GCA Back Office Software 2 Framework (RM6285) Additional information: This is a Direct Award call off via Lot 2 of the GCA Back Office Software 2 Framework (RM6285) ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5759edc6-a453-4d16-9ede-2d520f99fa2b | | Notice type | Award Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Call-off from a framework agreement | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 13 Oct 2026 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 24 Sep 2026 | | Contract period | 30 Sep 2026 - 31 Oct 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £63,842 | | Lots value | Not specified | | Awards value | £63,842 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | East Suffolk Council | | Locality | WOODBRIDGE | | Postcode area | Ipswich | | Postcode | IP12 4AU | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH6 Suffolk | | ITL 3 | TLH63 East Suffolk | | Local authority | East Suffolk | | Electoral ward | Woodbridge | | Westminster constituency | Suffolk Coastal | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | Civica UK Limited | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support - 90 - Sewage, refuse, cleaning and environmental services ### Codes - 72260000 - Software-related services - 90700000 - Environmental services ## Release History - 13 Oct 2026 at 12:41 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5759edc6-a453-4d16-9ede-2d520f99fa2b - 13 Oct 2026 at 12:38 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5759edc6-a453-4d16-9ede-2d520f99fa2b ## Documents - https://www.contractsfinder.service.gov.uk/Notice/5759edc6-a453-4d16-9ede-2d520f99fa2b 13th October 2026 - Awarded contract notice on Contracts Finder ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9692608a-1d85-45f3-ab74-1ed3a4b21f28. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9692608a-1d85-45f3-ab74-1ed3a4b21f28.json.