---
title: "22_07_10 Telephony Procurement Advisors and Support"
ocid: "ocds-b5fd17-96bbe375-bbbe-4bac-b453-e602a8c35123"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-96bbe375-bbbe-4bac-b453-e602a8c35123"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-96bbe375-bbbe-4bac-b453-e602a8c35123.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-96bbe375-bbbe-4bac-b453-e602a8c35123.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS BUSINESS SERVICES AUTHORITY"
published: "2022-10-26"
---

# 22_07_10 Telephony Procurement Advisors and Support

Buyer: NHS BUSINESS SERVICES AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-96bbe375-bbbe-4bac-b453-e602a8c35123

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-96bbe375-bbbe-4bac-b453-e602a8c35123)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-96bbe375-bbbe-4bac-b453-e602a8c35123.json)

## Summary

The NHS Business Services Authority has awarded a contract for Telephony Procurement Advisors and Support to The Network Collective Ltd. The procurement method was a direct single tender action, with a total value of £64,950. The contract period runs from 1st August 2022 to 31st March 2023. The tender closed on 31st July 2022 and was awarded on 10th October 2022. The location of the procurement is in Newcastle upon Tyne, United Kingdom, under the industry category of Systems and technical consultancy services.

This tender presents an opportunity for businesses specialising in Telecommunications Industry and Market expertise to engage with the Contact Centre Services Procurement process led by the NHS Business Services Authority. Small and medium-sized enterprises (SMEs) would be particularly well-suited to compete, based on the suitability criteria mentioned. The Network Collective Ltd. has demonstrated successful pre-market engagement and stands to add value to the procurement process, indicative of the type of businesses that can thrive in this competitive landscape.

## Notice

TNC are required to support the Contact Centre Services Procurement, which begins in August 2022. TNC are a Telecommunications Industry and Market Expert, they have already demonstrated the value they can add to this process through Pre-Market Engagement. TNC's support and advice will increase the chances of a successful procurement and the selection of the most economically advantageous supplier.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/af070caf-7697-4bed-8458-b13c15050150 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Oct 2022 |
| Submission deadline | 31 Jul 2022 |
| Future notice date | Not specified |
| Award date | 9 Oct 2022 |
| Contract period | 31 Jul 2022 - 31 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £64,950 |
| Lots value | Not specified |
| Awards value | £64,950 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS BUSINESS SERVICES AUTHORITY |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE15 8NY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Lemington |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THE NETWORK COLLECTIVE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72220000 - Systems and technical consultancy services

## Release History

- 26 Oct 2022 at 11:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/af070caf-7697-4bed-8458-b13c15050150

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/af070caf-7697-4bed-8458-b13c15050150
  26th October 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c83f97ca-9006-44e4-8abf-3600129edc31
  Telephony Procurement Advisors and Support - Standard Terms and Conditions

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-96bbe375-bbbe-4bac-b453-e602a8c35123. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-96bbe375-bbbe-4bac-b453-e602a8c35123.json.