---
title: "UK SBS Oracle ACS Agreement"
ocid: "ocds-b5fd17-96c8c2b9-27cb-442c-9b41-6716daac0943"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-96c8c2b9-27cb-442c-9b41-6716daac0943"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-96c8c2b9-27cb-442c-9b41-6716daac0943.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-96c8c2b9-27cb-442c-9b41-6716daac0943.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2020-12-08"
---

# UK SBS Oracle ACS Agreement

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-96c8c2b9-27cb-442c-9b41-6716daac0943

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-96c8c2b9-27cb-442c-9b41-6716daac0943)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-96c8c2b9-27cb-442c-9b41-6716daac0943.json)

## Summary

The procurement process pertains to the UK SBS Oracle ACS Agreement initiated by UK Shared Business Services Limited for the provision of IT services, specifically consulting, software development, Internet, and support. This contract, valued at £180,116, is classified under CPV code 72000000 and was awarded on 29th May 2020, with the contract period running from 31st May 2020 to 30th May 2021. The procurement method was a direct single tender action as it fell below the required threshold, allowing for a streamlined process for this essential service enhancement.

This tender presents significant opportunities for businesses engaged in IT service provision, particularly those that can offer advanced customer service solutions. Companies specialising in software development and consulting, especially those able to support large organisations like UK Shared Business Services Limited, would be well-suited to compete in similar future tenders. As the procurement environment evolves, businesses that align their offerings with the needs of public sector clients can leverage such opportunities for growth.

## Notice

UK SBS ISS have procured the Oracle Advance Customer Service package to enable an enhancement of normal support service and allows ISS to deliver Key services to the Business.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8fae711d-1a7f-4468-a179-084b92a9e7e2 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Dec 2020 |
| Submission deadline | 28 May 2020 |
| Future notice date | Not specified |
| Award date | 28 May 2020 |
| Contract period | 30 May 2020 - 30 May 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £180,116 |
| Lots value | Not specified |
| Awards value | £180,116 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ORACLE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 8 Dec 2020 at 16:16 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8fae711d-1a7f-4468-a179-084b92a9e7e2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8fae711d-1a7f-4468-a179-084b92a9e7e2
  8th December 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-96c8c2b9-27cb-442c-9b41-6716daac0943. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-96c8c2b9-27cb-442c-9b41-6716daac0943.json.