---
title: "Rapid Virtual Response Solution and Associated Functionality"
ocid: "ocds-b5fd17-96db199e-5bc6-492b-adb7-fe920c33a1d7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-96db199e-5bc6-492b-adb7-fe920c33a1d7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-96db199e-5bc6-492b-adb7-fe920c33a1d7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-96db199e-5bc6-492b-adb7-fe920c33a1d7.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WARWICKSHIRE POLICE"
published: "2024-04-05"
---

# Rapid Virtual Response Solution and Associated Functionality

Buyer: WARWICKSHIRE POLICE  
Current stage: Award  
OCID: ocds-b5fd17-96db199e-5bc6-492b-adb7-fe920c33a1d7

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## Summary

The Police & Crime Commissioner for Warwickshire has awarded a contract for a Rapid Virtual Response Solution and Associated Functionality to Phoenix Software Limited. The contract, valued at 91,350 GBP, falls under the industry-specific software package category. The procurement method used was selective, with call-off from a framework agreement. The contract period runs from April 1, 2024, to March 31, 2026, and the tender period ended on March 25, 2024. The buying organisation, WARWICKSHIRE POLICE, located in Warwick, West Midlands, United Kingdom, facilitated this procurement.

This contract award presents business opportunities for firms specialising in industry-specific software packages, particularly those able to deliver within the West Midlands region. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) entities may find this tender particularly suitable for business growth potential. Businesses looking to leverage framework agreements for selective procurements are well-positioned to engage with opportunities within the given procurement stage.

## Notice

The Police & Crime Commissioner for Warwickshire has awarded a contract for a Rapid Virtual Response Solution and Associated Functionality. This was a direct award via Kent County Supplies Framework Y20011 Software Products and Associated Services 2.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ac2eacb2-2a1f-4a87-a062-ed7f155eae18 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Apr 2024 |
| Submission deadline | 25 Mar 2024 |
| Future notice date | Not specified |
| Award date | 28 Mar 2024 |
| Contract period | 31 Mar 2024 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £91,350 |
| Lots value | Not specified |
| Awards value | £91,350 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WARWICKSHIRE POLICE |
| Locality | WARWICK |
| Post town | Coventry |
| Postcode | CV35 7QB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire |
| ITL 3 | TLG13 Warwickshire CC |
| Local authority | Warwick |
| Electoral ward | Warwick All Saints & Woodloes |
| Westminster constituency | Warwick and Leamington |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 5 Apr 2024 at 12:40 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ac2eacb2-2a1f-4a87-a062-ed7f155eae18

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ac2eacb2-2a1f-4a87-a062-ed7f155eae18
  5th April 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-96db199e-5bc6-492b-adb7-fe920c33a1d7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-96db199e-5bc6-492b-adb7-fe920c33a1d7.json.