---
title: "019/2023T International Student Enquiry and Enrolment Service"
ocid: "ocds-b5fd17-96eeef21-3761-4363-b409-44f0c1414ee6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-96eeef21-3761-4363-b409-44f0c1414ee6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-96eeef21-3761-4363-b409-44f0c1414ee6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-96eeef21-3761-4363-b409-44f0c1414ee6.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "HE PORTAL"
published: "2023-07-31"
---

# 019/2023T International Student Enquiry and Enrolment Service

Buyer: HE PORTAL  
Current stage: Tender  
OCID: ocds-b5fd17-96eeef21-3761-4363-b409-44f0c1414ee6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-96eeef21-3761-4363-b409-44f0c1414ee6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-96eeef21-3761-4363-b409-44f0c1414ee6.json)

## Summary

The University, represented by HE Portal, is conducting a procurement process for an International Student Enquiry and Enrolment Service. This service aims to manage enquirer/pre-applicant activities and conversion of offers for international and EU prospects. The tender is classified under the recruitment services industry category and is open to SMEs. The procurement method is an open procedure with a tender period ending on 7th September 2023. The contract period will start on 1st November 2023 and end on 31st October 2026.

This tender presents an opportunity for businesses in the services sector, especially those with experience in managing international student inquiries and enrolment processes. SMEs are well-suited to compete in this open procurement process. The University's defined KPIs for turnaround times and communication management offer clear criteria for potential providers. Interested businesses should consider the location in the South West region of the United Kingdom when planning their tender submission.

## Notice

The University requires an International Enquiry Services Management provider for enquirer/pre-applicant and offers made conversion. Providing enquiry management and offers made conversion activity to support international and EU prospects and applicants using multiple communication channels. This will include University defined KPI's on turnaround and follow up lead times alongside managing opt-out requests. Additional information: https://in-tendhost.co.uk/he/aspx/Home Delivery Notes https://in-tendhost.co.uk/he/aspx/Home Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d39b6b7f-2824-4e7c-ad21-8f890c36a2fe |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Jul 2023 |
| Submission deadline | 7 Sep 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Nov 2023 - 31 Oct 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HE PORTAL |
| Locality | AVON |
| Post town | Bristol |
| Postcode | BS16 1QY |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK52 Bath & North East Somerset and South Gloucestershire |
| Local authority | South Gloucestershire |
| Electoral ward | Stoke Park & Cheswick |
| Westminster constituency | Filton and Bradley Stoke |
| Delivery location | TLK South West (England) |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79600000 - Recruitment services

## Release History

- 31 Jul 2023 at 14:44 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d39b6b7f-2824-4e7c-ad21-8f890c36a2fe
- 15 May 2023 at 13:59 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d39b6b7f-2824-4e7c-ad21-8f890c36a2fe

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d39b6b7f-2824-4e7c-ad21-8f890c36a2fe
  31st July 2023 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/he/aspx/
  Additional information on how to apply for this contract

## Notice URLs

- http://www.uwe.ac.uk
- https://in-tendhost.co.uk/he/aspx/Home

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-96eeef21-3761-4363-b409-44f0c1414ee6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-96eeef21-3761-4363-b409-44f0c1414ee6.json.