---
title: "Ongoing maintenance and support for the Civica Xpress EMS Core System"
ocid: "ocds-b5fd17-977c25a6-2454-4cee-9f42-df6386b6aa1a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-977c25a6-2454-4cee-9f42-df6386b6aa1a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-977c25a6-2454-4cee-9f42-df6386b6aa1a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-977c25a6-2454-4cee-9f42-df6386b6aa1a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DURHAM COUNTY COUNCIL"
published: "2022-08-08"
---

# Ongoing maintenance and support for the Civica Xpress EMS Core System

Buyer: DURHAM COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-977c25a6-2454-4cee-9f42-df6386b6aa1a

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## Summary

The Durham County Council awarded a contract for ongoing maintenance and support for the Civica Xpress EMS Core System to Civica UK Limited. The contract, valued at £201,486.28 GBP, was awarded through a direct award procurement method. The contract period runs from April 1, 2022, to August 31, 2024. The procurement process was initiated on March 30, 2022, and the award was made on March 31, 2022. The contract falls under the services category and is suitable for small and medium-sized enterprises.

This opportunity for business growth in software maintenance and support services is ideal for companies that specialise in software package and information systems. Small and medium-sized enterprises looking to work with the public sector on service contracts can leverage their expertise in software solutions to compete effectively. The contract location is targeted in the North East region of the United Kingdom, providing a specific geographic opportunity for local businesses to expand their market reach.

## Notice

Direct Award for annual maintenance and support for Civica Xpress EMS software via Crown Commercial Services DAS Framework (RM3821)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0c2b754a-fa01-4a12-bbde-2342691b4c77 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Aug 2022 |
| Submission deadline | 30 Mar 2022 |
| Future notice date | Not specified |
| Award date | 30 Mar 2022 |
| Contract period | 31 Mar 2022 - 31 Aug 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £201,486 |
| Lots value | Not specified |
| Awards value | £201,486 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DURHAM COUNTY COUNCIL |
| Locality | DURHAM |
| Post town | Durham |
| Postcode | DH1 5UJ |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Neville's Cross |
| Westminster constituency | City of Durham |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 8 Aug 2022 at 16:10 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0c2b754a-fa01-4a12-bbde-2342691b4c77

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0c2b754a-fa01-4a12-bbde-2342691b4c77
  8th August 2022 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.durham.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-977c25a6-2454-4cee-9f42-df6386b6aa1a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-977c25a6-2454-4cee-9f42-df6386b6aa1a.json.