--- title: "The Evaluation of Experts by Experience Programme" ocid: "ocds-b5fd17-9786d21c-adc8-11e6-9901-0019b9f3037b" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9786d21c-adc8-11e6-9901-0019b9f3037b" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9786d21c-adc8-11e6-9901-0019b9f3037b.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-9786d21c-adc8-11e6-9901-0019b9f3037b.json" source: "Contracts Finder" current_stage: "Award" buyer: "CARE QUALITY COMMISSION" published: "2016-11-18" --- # The Evaluation of Experts by Experience Programme Buyer: CARE QUALITY COMMISSION Current stage: Award OCID: ocds-b5fd17-9786d21c-adc8-11e6-9901-0019b9f3037b [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-9786d21c-adc8-11e6-9901-0019b9f3037b) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-9786d21c-adc8-11e6-9901-0019b9f3037b.json) ## Summary The procurement process for "The Evaluation of Experts by Experience Programme" is conducted by the Care Quality Commission (CQC), focusing on research and development consultancy services within the health and social care sector. The procurement is presently in the award stage, with the contract having commenced on 1st July 2015 and set to conclude on 31st December 2015. The winning bid was awarded to OPM valued at £81,799. The tender period concluded on 18th March 2015, indicating the timeframe for potential suppliers to submit their proposals. This contract presents a significant opportunity for businesses involved in consultancy and support services within the health and social care sectors. Companies that specialise in engaging with individuals who have lived experiences of healthcare services—especially those that can offer training and support to Experts by Experience—may find this tender particularly aligned with their expertise. Firms with a robust understanding of inspections and quality assurance processes will also be well-suited to compete in this procurement process. ## Notice The Experts By Experience Programme Experts by Experience are individuals who have personal experience of using or caring for people who use health and or social care services. They work with CQC inspectors on inspections of health and social care services and visits to monitor the use of the Mental Health Act. They can also take part in other aspects of CQCs work, such as developing effective methodologies In the UK and elsewhere in Europe, people who have experience of using services are increasingly recognised as being able to make an important contribution to the design and delivery of those services. So, for example, people with a lived experience of mental health conditions, or caring for someone with long-term health problems can offer advice to decision-makers which is distinct from and may be complementary to professional views of how to deliver services. see: http://www.nesta.org.uk/blog/should-we-use-experts-experience-outside-health-and-social-care In the Care Quality Commission, the Experts by Experience programme has been running for several years, employing the expertise of people with experience of using services, or caring for people who use services, in inspections, registration and Mental Health Act monitoring visits to ensure that we can include this perspective in our assessments and can effectively gather the views of people using the services we are assessing in our reports. Experts take part in inspections of health and social care services as members of the inspection team and also in our other statutory functions such as registration and monitoring the application of the Mental Health Act. They are also involved in a range of other activities such as helping us to develop our ways of working, co-producing public information, taking part in events and consultations, CQC staff training, local and national media. We currently work with around 500 Experts by Experience and with a number of national and local support organisations. Support organisations play a crucial role in the programme, recruiting Experts on our behalf, offering appropriate training, undertaking DBS checks and supporting Experts in their work for CQC. The Commission has called for expressions of interest in a re-tendering process to identify support organisations to continue the programme. The re-tendering process is scheduled to begin in April 2015. During our inspections, Experts spend time talking to people who use the service and observing the environment. Their first-hand experience of receiving care enables them to gather evidence to help us assess the quality of care from the perspective of people using services. Their findings are used to support the inspection team's judgments on the quality of care provided by a service and can also be included in the inspection report. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1919e077-0f5f-4f5e-ae74-e928659c2f7d | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not applicable | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 18 Nov 2016 | | Submission deadline | 18 Mar 2015 | | Future notice date | Not specified | | Award date | 31 May 2015 | | Contract period | 30 Jun 2015 - 31 Dec 2015 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £81,799 | | Lots value | Not specified | | Awards value | £81,799 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CARE QUALITY COMMISSION | | Locality | LONDON | | Post town | Central London | | Postcode | EC1Y 8TG | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI43 Haringey and Islington | | Local authority | Islington | | Electoral ward | Bunhill | | Westminster constituency | Islington South and Finsbury | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | OPM | ## CPV Codes ### Divisions - 73 - Research and development services and related consultancy services ### Codes - 73200000 - Research and development consultancy services ## Release History - 18 Nov 2016 at 20:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1919e077-0f5f-4f5e-ae74-e928659c2f7d ## Documents - https://www.contractsfinder.service.gov.uk/Notice/1919e077-0f5f-4f5e-ae74-e928659c2f7d 17th July 2015 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/ef4d13ee-ef88-4b0e-becb-4ed70ccdc887 CQC PSO 015 ## Notice URLs - http://www.nesta.org.uk/blog/should-we-use-experts-experience-outside-health-and-social-care ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9786d21c-adc8-11e6-9901-0019b9f3037b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9786d21c-adc8-11e6-9901-0019b9f3037b.json.