--- title: "HCC 01/24 - PPME for Income Management Solution (Online, telephone and in-person payments)" ocid: "ocds-b5fd17-9797512a-0403-4906-875a-3bf012377a51" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9797512a-0403-4906-875a-3bf012377a51" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9797512a-0403-4906-875a-3bf012377a51.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-9797512a-0403-4906-875a-3bf012377a51.json" source: "Contracts Finder" current_stage: "Tender" buyer: "HERTFORDSHIRE COUNTY COUNCIL - RESOURCES" published: "2024-01-22" --- # HCC 01/24 - PPME for Income Management Solution (Online, telephone and in-person payments) Buyer: HERTFORDSHIRE COUNTY COUNCIL - RESOURCES Current stage: Tender OCID: ocds-b5fd17-9797512a-0403-4906-875a-3bf012377a51 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-9797512a-0403-4906-875a-3bf012377a51) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-9797512a-0403-4906-875a-3bf012377a51.json) ## Summary Hertfordshire County Council is conducting Pre Procurement Market Engagement for an Income Management Solution, open for submissions until 19th February 2024. The procurement process is aimed at acquiring a Point of Sale software package for managing various payment methods, including online, telephone, and in-person payments. The contract period is scheduled to start on 1st September 2025. Small and medium-sized enterprises (SMEs) are deemed suitable for this opportunity. This tender from Hertfordshire County Council presents a business growth opportunity for companies offering innovative payment solutions and technology services. Businesses specialising in point of sale software packages, digital wallet solutions, and mobile payment technologies are well-suited to compete. The council is emphasising the importance of modern payment methods and is seeking input from suppliers on contract costs, types, and procurement approaches through the Pre Procurement Market Engagement stage. ## Notice Hertfordshire County Council is carrying out Pre Procurement Market Engagement for an Income Management Solution (Online, telephone and in-person payments.) The Council will consider the feedback received to help inform the Council's options and further decision making. For the avoidance of doubt, this stage of the project is not part of a formal procurement process and the Council is not committing, at this stage, to carrying out such a process. Participation or non-participation in the PPME shall not prevent any supplier participating in a potential future procurement, nor is it intended that any information supplied as part of the PPME shall place any supplier at an advantage in a potential procurement process. Participation in the PPME will be at each organisation's own cost. No expense in responding to this PPME will be reimbursed by the Council. The Council collects income for some statutory services for which the Council is obligated to take a wide variety of payments, including face to face payments. Service users and customers have expectations of being able to pay with the latest payment methods available such as digital wallet payments and payment from mobile devices. It is the Council's ambition to promote these payment methods and online payment. Where possible, HCC would like to minimise payments being made via cheque and similarly outmoded methods of payment We are seeking advice from the market on numerous matters, including the contract costs, contract type and procurement approach, timeline viability and an indication of how realistic our requirements are. As such, at this stage we are unsure of the duration of the contract and therefore please disregard the stated Contract End Date in this Notice. (A pseudo date has been added in order to proceed with this Notice.) We are also unsure at this stage if the contract will be divided into Lots or a framework. Additional information: To access this opportunity please visit https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home To participate in this PPME, organisations must submit their completed Supplier Questionnaire, together with any supporting documents, through the In-Tend system by the return deadline of 12.00 Noon on 19 February 2024. Please make sure that you have submitted your Supplier Questionnaire following the instructions above. The Council will not be held accountable for any errors made by an organisation in submitting their Supplier Questionnaire. If you are experiencing problems In-Tend offer a help section which includes a dedicated UK support desk which can be contacted via email: support@in-tend.co.uk or Telephone: +44 1144070065 for any website/technical questions, Monday to Friday, 8:30-17:00. Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/643c340a-4f4b-4ee1-a976-88a7bf815e98 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 22 Jan 2024 | | Submission deadline | 19 Feb 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Sep 2025 - 2 Sep 2025 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | HERTFORDSHIRE COUNTY COUNCIL - RESOURCES | | Locality | HERTFORDSHIRE | | Post town | Stevenage | | Postcode | SG13 8DE | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH2 Bedfordshire and Hertfordshire | | ITL 3 | TLH26 North and East Hertfordshire | | Local authority | East Hertfordshire | | Electoral ward | Hertford Castle | | Westminster constituency | Hertford and Stortford | | Delivery location | Not specified | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48110000 - Point of sale (POS) software package ## Release History - 22 Jan 2024 at 15:18 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/643c340a-4f4b-4ee1-a976-88a7bf815e98 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/643c340a-4f4b-4ee1-a976-88a7bf815e98 22nd January 2024 - Opportunity notice on Contracts Finder ## Notice URLs - https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9797512a-0403-4906-875a-3bf012377a51. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9797512a-0403-4906-875a-3bf012377a51.json.