---
title: "Provision of an Online Consultation, SMS Messaging and Appointment Booking Solution for NHS North Central London ICB"
ocid: "ocds-b5fd17-97d79994-fd74-4b79-953e-75c44f885117"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-97d79994-fd74-4b79-953e-75c44f885117"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-97d79994-fd74-4b79-953e-75c44f885117.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-97d79994-fd74-4b79-953e-75c44f885117.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
published: "2025-12-22"
---

# Provision of an Online Consultation, SMS Messaging and Appointment Booking Solution for NHS North Central London ICB

Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-97d79994-fd74-4b79-953e-75c44f885117

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## Summary

The NHS South, Central and West Commissioning Support Unit has completed a procurement process for the provision of an Online Consultation, SMS Messaging, and Appointment Booking Solution for NHS North Central London ICB. The contract, valued at £2,724,050.95 excluding VAT, was awarded to Accurx Limited and is set for a period starting from 1st October 2025 to 30th September 2028, with an option to extend by 12 months for an additional £908,016.98. This procurement falls under the industry category of IT services and was executed through a selective procurement method via a call-off from the CCS G-Cloud 14 Framework. The project caters to the local London region, aiming to enhance digital pathways in modernising general practice, aligning with NHS England's digital transformation goals.

This tender presents significant opportunities for growth, particularly for SMEs in the IT consultancy and software development sector, given the nature of services required. Enterprises with expertise in providing digital health solutions, particularly those adept at developing user-friendly online platforms for medical consultations and appointment management, will find this contract highly relevant. As the awarded supplier is identified as an SME, it highlights a positive environment for smaller businesses to engage in competitive procurement opportunities within the NHS framework.

## Notice

The contract is awarded for an initial period of 36 months - PS2,724,050.95 exc. VAT Option to extend for up to a further 12 months - PS908,016.98 exc. VAT The NHS England National Commercial and Procurement Hub supported NHS North Central London ICB to place a new contract for the Provision of an Online Consultation, SMS Messaging and Appointment Booking Solution. NHS North Central London ICB's requirement is for an Online Consultation, SMS Messaging and Appointment Booking tool. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP). A call-off process from the CCS G-Cloud 14 Framework (RM1557.14) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 14 buyers guide to identify the most suitable provider to deliver requirements. The contract has been awarded to Accurx Limited.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3633491f-25f0-4073-a10d-283251859cb9 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Dec 2025 |
| Submission deadline | 9 Sep 2025 |
| Future notice date | Not specified |
| Award date | 24 Sep 2025 |
| Contract period | 30 Sep 2025 - 30 Sep 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,724,050 |
| Lots value | Not specified |
| Awards value | £3,632,067 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT |
| Locality | EASTLEIGH |
| Post town | Southampton |
| Postcode | SO50 5PB |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ35 South Hampshire |
| Local authority | Eastleigh |
| Electoral ward | Eastleigh Central |
| Westminster constituency | Eastleigh |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCURX |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 22 Dec 2025 at 17:09 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3633491f-25f0-4073-a10d-283251859cb9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3633491f-25f0-4073-a10d-283251859cb9
  22nd December 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.england.nhs.uk/digitaltechnology/digital-primary-care/commercial-procurement-hub/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-97d79994-fd74-4b79-953e-75c44f885117. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-97d79994-fd74-4b79-953e-75c44f885117.json.