---
title: "Market Engagement - Case Management Systems"
ocid: "ocds-b5fd17-97fab306-f61f-4e13-8193-90d440a9119d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-97fab306-f61f-4e13-8193-90d440a9119d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-97fab306-f61f-4e13-8193-90d440a9119d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-97fab306-f61f-4e13-8193-90d440a9119d.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "THE ROYAL BOROUGH OF WINDSOR AND MAIDENHEAD COUNCIL"
published: "2021-08-13"
---

# Market Engagement - Case Management Systems

Buyer: THE ROYAL BOROUGH OF WINDSOR AND MAIDENHEAD COUNCIL  
Current stage: Planning  
OCID: ocds-b5fd17-97fab306-f61f-4e13-8193-90d440a9119d

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## Summary

The Royal Borough of Windsor and Maidenhead Council is currently in the planning stage of a procurement process titled "Market Engagement - Case Management Systems". The procurement is focused on the software package and information systems industry, with a particular need for a flexible solution that includes case management and processing functionalities. The engagement end date is set for 3rd September 2021, by which interested suppliers must email the completed supplier questionnaire to procurement@rbwm.co.uk. The process is aimed at gathering market insights to inform the subsequent tender exercise.

This tender presents a valuable opportunity for businesses specialising in software solutions, particularly those with expertise in case management systems and document management integrations. Small and medium-sized enterprises (SMEs) are encouraged to engage, as the council seeks to understand the available offerings in the market. This engagement may lead to further discussions with suppliers and potential product demonstrations, allowing businesses to showcase their capabilities and solutions to meet the council's requirements.

## Notice

The Council requires a flexible solution which offers standardised options but is customisable as needed and addresses all our needs for case management and processing including integration, inbuilt workflow and task management and is also supported by a document management system. RBWM want to undertake the initial market engagement to understand the market in terms of the suppliers and software available in order to formulate our strategy and carry out the tender exercise . The attached documents provide a broad overview of our current position and the key service requirements. We would like the interested providers to complete the attached questionnaire, which needs to be emailed to procurement@rbwm.co.uk by not later than 3rd of September . Once all the information is gathered, we plan to engage further with suppliers (including relevant product demos).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0437287b-ecd4-4126-96b4-fdfa36160cbf |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Aug 2021 |
| Submission deadline | Not specified |
| Future notice date | 3 Sep 2021 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE ROYAL BOROUGH OF WINDSOR AND MAIDENHEAD COUNCIL |
| Locality | MAIDENHEAD |
| Post town | Slough |
| Postcode | SL6 1RF |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ15 Berkshire East |
| Local authority | Windsor and Maidenhead |
| Electoral ward | St Mary's |
| Westminster constituency | Maidenhead |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 13 Aug 2021 at 08:25 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/0437287b-ecd4-4126-96b4-fdfa36160cbf

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0437287b-ecd4-4126-96b4-fdfa36160cbf
  13th August 2021 - Early engagement notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/fb66be7a-66d2-4796-80f4-6da4b1258938
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/677c505d-29d8-420e-b9da-e572676b1482
  Supplier Questionnaire

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-97fab306-f61f-4e13-8193-90d440a9119d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-97fab306-f61f-4e13-8193-90d440a9119d.json.