---
title: "Connect - Maintenance and Support"
ocid: "ocds-b5fd17-98102b23-cb24-4202-afc4-bfbc68d29007"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-98102b23-cb24-4202-afc4-bfbc68d29007"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-98102b23-cb24-4202-afc4-bfbc68d29007.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-98102b23-cb24-4202-afc4-bfbc68d29007.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LANCASHIRE CONSTABULARY"
published: "2021-04-08"
---

# Connect - Maintenance and Support

Buyer: LANCASHIRE CONSTABULARY  
Current stage: Award  
OCID: ocds-b5fd17-98102b23-cb24-4202-afc4-bfbc68d29007

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## Summary

The Lancashire Constabulary is seeking to provide maintenance and support for the CONNECT system under a contract valued at £793,523. This seven-year contract will run from 1st April 2021 to 31st March 2028. The procurement method utilised is a negotiated procedure without prior publication, due to the technical specificity that restricts competition, and the tender process was concluded on 28th February 2021. The items procured will be delivered to the North West region of the United Kingdom, classified under the software package and information systems industry category.

This tender presents a significant opportunity for businesses specialising in software maintenance and support services, enabling growth in the public sector domain. Companies that are well-suited to compete include those with expertise in delivering tailored software solutions, particularly those capable of managing long-term contracts in collaboration with law enforcement agencies. Given the absence of competition for technical reasons, a focused and knowledgeable supplier may find this an advantageous market entry opportunity.

## Notice

Approval of a 7 year support and maintenance contract with Northgate Public Services for CONNECT for the period 1st April 2021 to 31st March 2028. To apply Public Contract Regulations 2015 , Negotiated Procedure without prior publication Reg 32 (2) (b) (ii) where the supplies and services can only be provided by a particular economic operator as competition is absent for technical reasons.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f84f453b-f59d-4814-a798-e21b34317580 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Negotiated procedure without prior publication (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Apr 2021 |
| Submission deadline | 28 Feb 2021 |
| Future notice date | Not specified |
| Award date | 1 Mar 2021 |
| Contract period | 31 Mar 2021 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £793,523 |
| Lots value | Not specified |
| Awards value | £793,523 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LANCASHIRE CONSTABULARY |
| Locality | PRESTON |
| Post town | Preston |
| Postcode | PR4 5SB |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD45 Mid Lancashire |
| Local authority | Preston |
| Electoral ward | City Centre |
| Westminster constituency | Preston |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NORTHGATE PUBLIC SERVICES (UK |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 8 Apr 2021 at 13:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f84f453b-f59d-4814-a798-e21b34317580

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f84f453b-f59d-4814-a798-e21b34317580
  8th April 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-98102b23-cb24-4202-afc4-bfbc68d29007. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-98102b23-cb24-4202-afc4-bfbc68d29007.json.