---
title: "Cloud Based Unified Communications Solution & Associated Support"
ocid: "ocds-b5fd17-98167166-1a68-4612-8bb5-3a6458f17040"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-98167166-1a68-4612-8bb5-3a6458f17040"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-98167166-1a68-4612-8bb5-3a6458f17040.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-98167166-1a68-4612-8bb5-3a6458f17040.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "KENT COMMUNITY HEALTH N H S FOUNDATION TRUST"
published: "2024-07-10"
---

# Cloud Based Unified Communications Solution & Associated Support

Buyer: KENT COMMUNITY HEALTH N H S FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-98167166-1a68-4612-8bb5-3a6458f17040

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-98167166-1a68-4612-8bb5-3a6458f17040)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-98167166-1a68-4612-8bb5-3a6458f17040.json)

## Summary

The Kent Community Health NHS Foundation Trust recently awarded a contract for a Cloud Based Unified Telephony Solution. This procurement process involved a contract with an initial term of 3 years, extendable up to 48 months in 4 tranches. The procurement method used was selective, calling off from a framework agreement. The tender had an end date of February 16, 2024, with a contract period starting on April 1, 2024, and lasting until March 31, 2027. The procurement falls under the services category and is based in Ashford, England.

This tender opportunity, initiated by the Kent Community Health NHS Foundation Trust, is open to suitable businesses looking to provide Cloud Based Unified Telephony services. Small and medium-sized enterprises (SMEs) would find this opportunity particularly attractive. The successful bidder, BYTES SOFTWARE SERVICES LIMITED, secured the contract worth £1,109,946.96. Businesses interested in digital communication services can explore partnering with the Trust for future similar opportunities.

## Notice

Re-procurement of the existing arrangements for a Cloud Based Unified Telephony Solution for Kent Community Health NHS Foundation Trust (KCHFT). This procurement process has put in place a contract with an initial term of 3 years with the option to extend further up to 48 months in 4 individual tranches of 12 months. The Trust used the Crown Commercial Service Network Services 3 framework reference number: RM6116 for this procurement. This was completed under Lot 4b Digital Communication Services (including unified communication services).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/549cae1a-3a19-414e-ad3e-78265a7a0dab |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Jul 2024 |
| Submission deadline | 16 Feb 2024 |
| Future notice date | Not specified |
| Award date | 18 Mar 2024 |
| Contract period | 31 Mar 2024 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,109,946 |
| Lots value | Not specified |
| Awards value | £1,109,946 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | KENT COMMUNITY HEALTH N H S FOUNDATION TRUST |
| Locality | ASHFORD |
| Post town | Tonbridge |
| Postcode | TN25 4AZ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ45 Mid Kent |
| Local authority | Ashford |
| Electoral ward | Goat Lees |
| Westminster constituency | Ashford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BYTES SOFTWARE SERVICES |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32412100 - Telecommunications network

## Release History

- 10 Jul 2024 at 15:32 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/549cae1a-3a19-414e-ad3e-78265a7a0dab

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/549cae1a-3a19-414e-ad3e-78265a7a0dab
  10th July 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-98167166-1a68-4612-8bb5-3a6458f17040. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-98167166-1a68-4612-8bb5-3a6458f17040.json.