---
title: "UK SBS IT18214 BEIS Service Management Devops Tooling Implementation"
ocid: "ocds-b5fd17-981bc288-811f-4735-a660-f9e6eff951c7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-981bc288-811f-4735-a660-f9e6eff951c7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-981bc288-811f-4735-a660-f9e6eff951c7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-981bc288-811f-4735-a660-f9e6eff951c7.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2018-08-17"
---

# UK SBS IT18214 BEIS Service Management Devops Tooling Implementation

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-981bc288-811f-4735-a660-f9e6eff951c7

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## Summary

The UK Shared Business Services Limited has completed the procurement process for the contract titled "UK SBS IT18214 BEIS Service Management Devops Tooling Implementation". This contract falls within the software implementation services industry category and is associated with the Department for Business, Energy and Industrial Strategy (BEIS). The procurement was conducted through a selective method, specifically as a call-off from the CCS RM1557.10 G Cloud 10 framework agreement. The tender period ended on 3rd August 2018, while the contract is scheduled to run from 6th August 2018 to 14th September 2018.

This tender presents significant opportunities for businesses in the IT services sector, particularly those specialising in software implementation and DevOps tooling. Companies with experience in refining operating models, service delivery frameworks, and process design are well-suited to compete for similar contracts. The involvement of small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) is encouraged, which opens doors for a variety of businesses to engage in this procurement landscape and contribute to the operational development of government services.

## Notice

***Please note this contract has been awarded through CCS RM1557.10 G Cloud 10*** The Department for Business, Energy and Industrial Strategy (BEIS) has a requirement for a supplier to; * Refinement and communication of the DDaT Operating Model, Service Delivery Model and Governance Framework. * Supporting the identification of Service & Process Owners, coaching them in the roles, * Review, refinement and agreement of IT Process designs, including a fully prioritised backlog of User Stories for each process, * Design of a Logical Service Architecture that describes the relationship between IT components and the BEIS business units. * Resolution of the Critical issues highlighted in the ACE report. * Upgrade of the ServiceNow instance to the latest release. * Creation of a fully costed and detailed plan for the full implementation of agreed operational processes. * A proposal from Mozaic to deliver this plan either on a fixed-price or Time & Materials basis.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/54e04f54-3c1b-4571-acd0-37d45930c5bb |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Aug 2018 |
| Submission deadline | 3 Aug 2018 |
| Future notice date | Not specified |
| Award date | 2 Aug 2018 |
| Contract period | 5 Aug 2018 - 14 Sep 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £110,950 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MOZAIC-SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72263000 - Software implementation services

## Release History

- 17 Aug 2018 at 11:02 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/54e04f54-3c1b-4571-acd0-37d45930c5bb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/54e04f54-3c1b-4571-acd0-37d45930c5bb
  17th August 2018 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-981bc288-811f-4735-a660-f9e6eff951c7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-981bc288-811f-4735-a660-f9e6eff951c7.json.