---
title: "TOPdesk Annual License Renewal"
ocid: "ocds-b5fd17-98312b12-9ed3-4c4c-9da9-05a3db82c1a7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-98312b12-9ed3-4c4c-9da9-05a3db82c1a7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-98312b12-9ed3-4c4c-9da9-05a3db82c1a7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-98312b12-9ed3-4c4c-9da9-05a3db82c1a7.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UNIVERSITY OF SHEFFIELD"
published: "2024-05-28"
---

# TOPdesk Annual License Renewal

Buyer: UNIVERSITY OF SHEFFIELD  
Current stage: Award  
OCID: ocds-b5fd17-98312b12-9ed3-4c4c-9da9-05a3db82c1a7

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-98312b12-9ed3-4c4c-9da9-05a3db82c1a7)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-98312b12-9ed3-4c4c-9da9-05a3db82c1a7.json)

## Summary

The University of Sheffield has awarded a contract for the renewal of its TopDesk software license to Academia Limited. The contract, under the Software License Resellers framework Agreement from SUPC, is valued at £237,726. The procurement method used was "selective" through a call-off from a framework agreement. The contract period is from May 1, 2024, to April 30, 2027. The procurement stage has reached the "award" phase as of May 1, 2024, with the contract awarded on May 28, 2024. The location of delivery is in Yorkshire and the Humber, United Kingdom, with the main procurement category being "goods".

This awarded tender for software license renewal presents an opportunity for businesses specializing in helpdesk and support services, especially those who have experience with the TopDesk software solution. Companies that can provide competitive pricing and high-quality service delivery within the Yorkshire and the Humber region would be well-suited to compete for potential future procurement contracts from the University of Sheffield. The contract period of three years offers stability for the winning supplier, creating a platform for business growth by establishing a long-term relationship with the university and potentially expanding their portfolio in the public procurement sector.

## Notice

The University renewed its annual licence for TopDesk software, via a direct award under the Software License Resellers framework Agreement from SUPC

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/16808631-f503-4c72-94a3-b81356530196 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 May 2024 |
| Submission deadline | 24 Apr 2024 |
| Future notice date | Not specified |
| Award date | 30 Apr 2024 |
| Contract period | 30 Apr 2024 - 30 Apr 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £237,726 |
| Lots value | Not specified |
| Awards value | £237,726 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF SHEFFIELD |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S10 2TN |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | Broomhill and Sharrow Vale |
| Westminster constituency | Sheffield Central |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACADEMIA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72253000 - Helpdesk and support services

## Release History

- 28 May 2024 at 10:32 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/16808631-f503-4c72-94a3-b81356530196

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/16808631-f503-4c72-94a3-b81356530196
  28th May 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-98312b12-9ed3-4c4c-9da9-05a3db82c1a7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-98312b12-9ed3-4c4c-9da9-05a3db82c1a7.json.