---
title: "Independent advice on the introduction of B-Mex into the Business Retail Market"
ocid: "ocds-b5fd17-98332e0e-94b4-426e-9c3f-b5aa9b1547e0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-98332e0e-94b4-426e-9c3f-b5aa9b1547e0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-98332e0e-94b4-426e-9c3f-b5aa9b1547e0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-98332e0e-94b4-426e-9c3f-b5aa9b1547e0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WATER SERVICES REGULATION AUTHORITY (OFWAT)"
published: "2021-11-15"
---

# Independent advice on the introduction of B-Mex into the Business Retail Market

Buyer: WATER SERVICES REGULATION AUTHORITY (OFWAT)  
Current stage: Award  
OCID: ocds-b5fd17-98332e0e-94b4-426e-9c3f-b5aa9b1547e0

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-98332e0e-94b4-426e-9c3f-b5aa9b1547e0)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-98332e0e-94b4-426e-9c3f-b5aa9b1547e0.json)

## Summary

The procurement process involves the Water Services Regulation Authority (Ofwat) seeking independent consultancy services titled "Independent advice on the introduction of B-Mex into the Business Retail Market." This tender falls under the category of general management consultancy services and is aimed at improving the end customer experience within the Business Retail Market. The contract is currently active, with a value of £63,312.50. The contract period is from 18th January 2021 to 31st March 2021, and the tender was completed with the award notice published on 15th November 2021.

This opportunity can benefit small and medium-sized enterprises (SMEs) that specialise in management consultancy, particularly those experienced in market regulation and incentive design. As the contract entails assessing key policy issues for wholesaler incentives, businesses with a strong analytical background and expertise in customer experience improvements would be well-suited to compete for similar future tenders. The successful supplier, European Economic Research Limited, exemplifies the type of company that can thrive in this space.

## Notice

The Supplier shall provide the following services to the customer, particularly focussed on: 1) Whether a B-MeX type incentive could - in principle - effectivelyincentivise wholesalers to improve their services in a way that improvesthe end customer experience, given that business retailers areresponsible for providing the main customer interface; and 2) Identification and assessment of key policy issues that need to beconsidered in the detailed design of a B-MeX type incentive. Additional information: For further information, please contact procurement@ofwat.gov.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bc1dd8ed-65a6-443b-a5b1-97d252ae1f93 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Nov 2021 |
| Submission deadline | 8 Jan 2020 |
| Future notice date | Not specified |
| Award date | 17 Jan 2021 |
| Contract period | 18 Jan 2021 - 31 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £63,312 |
| Lots value | Not specified |
| Awards value | £63,312 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WATER SERVICES REGULATION AUTHORITY (OFWAT) |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B5 4UA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England), TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EUROPEAN ECONOMIC RESEARCH |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79411000 - General management consultancy services

## Release History

- 15 Nov 2021 at 17:38 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bc1dd8ed-65a6-443b-a5b1-97d252ae1f93

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bc1dd8ed-65a6-443b-a5b1-97d252ae1f93
  15th November 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-98332e0e-94b4-426e-9c3f-b5aa9b1547e0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-98332e0e-94b4-426e-9c3f-b5aa9b1547e0.json.