--- title: "National Cancer Patient Experience Survey 2025-2029" ocid: "ocds-b5fd17-984fba23-c31f-45e9-a753-7339cae6edf6" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-984fba23-c31f-45e9-a753-7339cae6edf6" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-984fba23-c31f-45e9-a753-7339cae6edf6.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-984fba23-c31f-45e9-a753-7339cae6edf6.json" source: "Contracts Finder" current_stage: "Tender" buyer: "NHS ENGLAND" published: "2024-10-29" --- # National Cancer Patient Experience Survey 2025-2029 Buyer: NHS ENGLAND Current stage: Tender OCID: ocds-b5fd17-984fba23-c31f-45e9-a753-7339cae6edf6 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-984fba23-c31f-45e9-a753-7339cae6edf6) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-984fba23-c31f-45e9-a753-7339cae6edf6.json) ## Summary NHS England has initiated the tender process for the "National Cancer Patient Experience Survey 2025-2029" under the services category. The procurement is aimed at surveying methodologies to collect and manage responses, focusing on increased online participation. The contract, valued at GBP 3,081,000, spans from 1st February 2025 to 31st December 2029, with the tender period ending on 28th November 2024. The project is open to SMEs and VCSEs, and the location for service delivery is England. This procurement is being carried out through an open procedure above the threshold, with formal expressions of interest and applications facilitated via the Atamis e-sourcing portal. This tender presents a significant growth opportunity for businesses involved in survey services, particularly those capable of innovating methodologies to enhance response rates and data accuracy. Suitable participants might include firms specialising in data collection, survey design, and those with experience in digital survey platforms. Companies with the ability to address non-response biases and improve online participation are particularly well-suited to compete. The results of this survey will play a crucial role in shaping NHS cancer services and outcomes, providing an impactful public service application for successful bidders. ## Notice The 2025-29 contract will include survey design; data collection; receiving and managing responses, and producing outputs. The survey currently uses a 'mixed mode' methodology with questionnaires sent by post alongside information about how to complete the questionnaire online. NHS England are interested in updating the survey methodology to encourage online completion, maximise response rate and/or address non-response bias. Suppliers will be encouraged to suggest methodologies which achieve this. The current survey results are actively used by providers, Cancer Alliances and charities to identify where care is working well and how NHS cancer services across England can be improved. The survey supports the objectives set out in "Achieving world-class cancer outcomes: a strategy for England 2015-2020" and the NHS Long Term Plan Implementation Framework. Additional information: To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d828bb79-94d7-4024-8790-e85e9adb623f | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 29 Oct 2024 | | Submission deadline | 28 Nov 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Feb 2025 - 31 Dec 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £3,081,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS ENGLAND | | Locality | LEEDS | | Post town | Leeds | | Postcode | LS1 4AP | | Country | England | | ITL 1 | TLE Yorkshire and The Humber | | ITL 2 | TLE4 West Yorkshire | | ITL 3 | TLE42 Leeds | | Local authority | Leeds | | Electoral ward | Hunslet & Riverside | | Westminster constituency | Leeds South | | Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79311000 - Survey services ## Release History - 29 Oct 2024 at 15:48 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d828bb79-94d7-4024-8790-e85e9adb623f ## Documents - https://www.contractsfinder.service.gov.uk/Notice/d828bb79-94d7-4024-8790-e85e9adb623f 29th October 2024 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/1d5b7c08-cbeb-4cb7-a0c2-ea4190210bc2 Doc2StatementofRequirements - https://www.contractsfinder.service.gov.uk/Notice/Attachment/a041dfa7-9b7e-4fc9-b906-a5396cfb27ea Questionnaire 2 - Technical Questionnaire - https://www.contractsfinder.service.gov.uk/Notice/Attachment/71ea352d-955d-4bcb-949a-b25e0b6e671b Doc5NHST&C's - https://www.contractsfinder.service.gov.uk/Notice/Attachment/35d65322-93f3-4c3e-ac84-9b335bc582f7 Doc1AboveThresholdITT JP2810 - V4 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/627ea617-a04f-44b8-a44e-9d28b1648c25 Doc8TUPEDisclosureNOTAPPLICABLE - https://www.contractsfinder.service.gov.uk/Notice/Attachment/29b5a004-7850-4330-9a0d-4a4155edfe3e Doc7SupplierCodeofConductv3 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/b785ded0-044f-4147-88ac-3af8d0ffef24 Questionnaire 3 - Commercial Questionnaire (1) - https://www.contractsfinder.service.gov.uk/Notice/Attachment/edcd0136-6d26-46a9-ab93-a39fe8867edc Doc3FormofTender - 19.04.2024 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/88ba6f12-3ea5-4c7d-99d9-5429aa22e195 Doc4TendererDeclarationsdocx-V2 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/72310e08-bd52-4634-9769-ccb7e33ac36e Doc6DPA(Appendix 3 to the Form of Tender) ## Notice URLs - https://health-family.force.com/s/Welcome ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-984fba23-c31f-45e9-a753-7339cae6edf6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-984fba23-c31f-45e9-a753-7339cae6edf6.json.