---
title: "Case Management System"
ocid: "ocds-b5fd17-985703c3-eb24-4666-b7ed-348e5c5634cb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-985703c3-eb24-4666-b7ed-348e5c5634cb"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-985703c3-eb24-4666-b7ed-348e5c5634cb.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-985703c3-eb24-4666-b7ed-348e5c5634cb.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DARLINGTON BOROUGH COUNCIL"
published: "2025-10-28"
---

# Case Management System

Buyer: DARLINGTON BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-985703c3-eb24-4666-b7ed-348e5c5634cb

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-985703c3-eb24-4666-b7ed-348e5c5634cb)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-985703c3-eb24-4666-b7ed-348e5c5634cb.json)

## Summary

Darlington Borough Council recently awarded a contract for a "Case Management System" to support its civic enforcement team. This contract, classified under the software package and information systems industry category, is valued at £66,000. The procurement followed the direct award method under Contract Procedure Rules, with the award stage now complete as of 23rd June 2023. The contract spans from 1st July 2023 to 30th September 2028, serving the locality of Darlington, England.

This tender presents growth opportunities for IT service providers, particularly those specialising in software solutions for municipal or civic applications. Businesses with capabilities in developing or managing IT systems and those interested in long-term partnerships with local government agencies would be well-suited for future opportunities in this sector. Although the direct award method was used in this instance, maintaining a presence and growing capabilities in this field can position companies favourably for similar future procurement processes.

## Notice

case management system for civic enforcement team

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9a49ea21-28a7-4faa-b1fd-d54dd1a5e84d |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Direct Award through Contract Procedure Rules under PCR |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Oct 2025 |
| Submission deadline | 22 Jun 2023 |
| Future notice date | Not specified |
| Award date | 22 Jun 2023 |
| Contract period | 30 Jun 2023 - 30 Sep 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £66,000 |
| Lots value | Not specified |
| Awards value | £66,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DARLINGTON BOROUGH COUNCIL |
| Locality | DARLINGTON |
| Post town | Darlington |
| Postcode | DL1 5QT |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC33 Darlington |
| Local authority | Darlington |
| Electoral ward | Park East |
| Westminster constituency | Darlington |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CASE MANAGEMENT SOLUTIONS GROUP |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 28 Oct 2025 at 10:56 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9a49ea21-28a7-4faa-b1fd-d54dd1a5e84d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9a49ea21-28a7-4faa-b1fd-d54dd1a5e84d
  28th October 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-985703c3-eb24-4666-b7ed-348e5c5634cb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-985703c3-eb24-4666-b7ed-348e5c5634cb.json.