---
title: "SDNPA Planning Customer Satisfaction Survey 2021 - AWARD"
ocid: "ocds-b5fd17-98cd1a6a-5797-4dc4-b064-efc90d492384"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-98cd1a6a-5797-4dc4-b064-efc90d492384"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-98cd1a6a-5797-4dc4-b064-efc90d492384.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-98cd1a6a-5797-4dc4-b064-efc90d492384.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SOUTH DOWNS NATIONAL PARK AUTHORITY"
published: "2021-07-13"
---

# SDNPA Planning Customer Satisfaction Survey 2021 - AWARD

Buyer: SOUTH DOWNS NATIONAL PARK AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-98cd1a6a-5797-4dc4-b064-efc90d492384

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## Summary

The South Downs National Park Authority is conducting a public procurement for the "SDNPA Planning Customer Satisfaction Survey 2021" through an open procedure. This procurement process is currently in the Award stage, having been officially completed as of 25 May 2021. The survey aims to assess customer satisfaction among planning applicants, agents, and parish council clerks, with the contract period running from 20 June 2021 to 31 January 2022. The winning bid, awarded to Marketing Means (UK) Ltd, is valued at £7,150 and is classified under customer survey services within the UK services industry, specifically located in West Sussex.

This tender presents an opportunity for businesses specialising in customer survey services, particularly those with experience in public sector engagements, to expand their portfolios. Small and medium-sized enterprises (SMEs) are encouraged to consider similar projects in the future, as this type of contract offers potential growth in the public sector, especially for firms skilled in conducting thorough analyses and feedback collection in planning or government-related contexts.

## Notice

South Downs National Park Authority (SDNPA) is the statutory planning authority for the South Downs National Park. It is one of the largest planning authorities in the country, receiving over 5,000 planning applications each year. SDNPA is seeking an agency to undertake a survey with planning applicants and agents, and parish council clerks between October and December 2021 to ascertain the current levels of customer satisfaction and to measure any change since the 2017 survey.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cd1c4051-b779-4174-a7bb-034f261a5127 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Jul 2021 |
| Submission deadline | 14 May 2021 |
| Future notice date | Not specified |
| Award date | 24 May 2021 |
| Contract period | 19 Jun 2021 - 31 Jan 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £7,150 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH DOWNS NATIONAL PARK AUTHORITY |
| Locality | WEST SUSSEX |
| Post town | Guildford |
| Postcode | GU29 9DH |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ27 West Sussex (South West) |
| Local authority | Chichester |
| Electoral ward | Midhurst |
| Westminster constituency | Arundel and South Downs |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MARKETING MEANS (UK |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342310 - Customer survey services

## Release History

- 13 Jul 2021 at 10:49 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/cd1c4051-b779-4174-a7bb-034f261a5127

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/cd1c4051-b779-4174-a7bb-034f261a5127
  13th July 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-98cd1a6a-5797-4dc4-b064-efc90d492384. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-98cd1a6a-5797-4dc4-b064-efc90d492384.json.