--- title: "Stockport CCG - Total Digital Triage" ocid: "ocds-b5fd17-98e0d79d-c683-466a-93fa-ff60a769f268" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-98e0d79d-c683-466a-93fa-ff60a769f268" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-98e0d79d-c683-466a-93fa-ff60a769f268.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-98e0d79d-c683-466a-93fa-ff60a769f268.json" source: "Contracts Finder" current_stage: "Award" buyer: "NHS SHARED BUSINESS SERVICES" published: "2021-03-29" --- # Stockport CCG - Total Digital Triage Buyer: NHS SHARED BUSINESS SERVICES Current stage: Award OCID: ocds-b5fd17-98e0d79d-c683-466a-93fa-ff60a769f268 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-98e0d79d-c683-466a-93fa-ff60a769f268) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-98e0d79d-c683-466a-93fa-ff60a769f268.json) ## Summary The procurement process involves the NHS Shared Business Services, which is commissioning a service titled "Stockport CCG - Total Digital Triage." This initiative is focused on enhancing digital healthcare capabilities in the North West, specifically for a population of approximately 317,000 residents in the Stockport locality. The procurement is classified under software package and information systems, with a total contract value of £152,951. The procurement method utilised is selective, involving a call-off from a framework agreement, with the tender period closing on 5th February 2021, and the contract period commencing on 1st April 2021 and lasting until 31st March 2022. This tender presents significant opportunities for businesses, particularly those in the digital technology sector that specialise in healthcare solutions. Companies offering innovative software packages and information systems that facilitate online triage, video consultations, and patient engagement through SMS and online questionnaires will be especially well-suited to compete. SMEs and voluntary, community, and social enterprises (VCSEs) are encouraged to participate, leveraging their agility and expertise to meet the needs of the NHS in streamlining healthcare delivery within the region. ## Notice The Stockport locality has an approximate population of 317,000 residents, who are registered with one of 36 Practices in the area. In the line with both NHS E&I's and CCG's goal of having a Digital Frist approach to Primary Care delivery, the CCG is looking to commission supporting technologies on behalf of all Practices, to allow those patients with Digital access to be able contact their GP via appropriate digital channels for the delivery of healthcare, at time and place that is more convenient for them, including: * interactive online triage, that will enable patients to have their initial contact with the Practice to seek advice on a medical condition, request items such as repeat prescriptions, fit to work notes and book appointments. * Enable the patient to have a clinical consultation via an easy to use secure video consultation platform. * Allow the Practice to engage with patients via SMS texting for items including appointment reminders and links relevant advice & guidance. * Allow patients to respond to online questionnaires from the Practice, enabling the Practice to get better of understanding the services required by their patients and how current services are performing. It is envisaged that the above will support Practices in streamlining workflow within the surgery, which will allow them to meet potential unmet demand and give additional time to support patients without access to Digital facilities, who in the main are senior citizens, often with complex needs. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8bc42cfc-76bf-4dc6-9e81-7ba24236358c | | Notice type | Award Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Call-off from a framework agreement | | Tender suitability | SME, VCSE | | Awardee scale | SME | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 29 Mar 2021 | | Submission deadline | 5 Feb 2021 | | Future notice date | Not specified | | Award date | 5 Mar 2021 | | Contract period | 31 Mar 2021 - 31 Mar 2022 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £152,951 | | Lots value | Not specified | | Awards value | £152,951 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS SHARED BUSINESS SERVICES | | Locality | SALFORD | | Post town | Manchester | | Postcode | M50 2UW | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD3 Greater Manchester | | ITL 3 | TLD34 Greater Manchester South West | | Local authority | Salford | | Electoral ward | Quays | | Westminster constituency | Salford | | Delivery location | TLD North West (England) | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | ACCURX | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems ## Release History - 29 Mar 2021 at 08:47 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8bc42cfc-76bf-4dc6-9e81-7ba24236358c ## Documents - https://www.contractsfinder.service.gov.uk/Notice/8bc42cfc-76bf-4dc6-9e81-7ba24236358c 29th March 2021 - Awarded contract notice on Contracts Finder ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-98e0d79d-c683-466a-93fa-ff60a769f268. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-98e0d79d-c683-466a-93fa-ff60a769f268.json.