---
title: "Contact Centre"
ocid: "ocds-b5fd17-98e1ef2f-187e-427e-bf11-cbd88eaa505d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-98e1ef2f-187e-427e-bf11-cbd88eaa505d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-98e1ef2f-187e-427e-bf11-cbd88eaa505d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-98e1ef2f-187e-427e-bf11-cbd88eaa505d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "GLOUCESTERSHIRE COUNTY COUNCIL"
published: "2018-07-23"
---

# Contact Centre

Buyer: GLOUCESTERSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-98e1ef2f-187e-427e-bf11-cbd88eaa505d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-98e1ef2f-187e-427e-bf11-cbd88eaa505d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-98e1ef2f-187e-427e-bf11-cbd88eaa505d.json)

## Summary

The Gloucestershire County Council has recently completed a procurement process for a Contact Centre, specifically for Cisco Contact Centre technology, classified under telecommunications equipment and supplies. The contract, valued at £60,000, was awarded to Axonex after a selective procurement method was used. The tender period ended on 20 July 2018, while the contract is set to commence on 25 July 2018 and run until 24 July 2019. The delivery address for the goods is located in the South West region of the United Kingdom.

This tender presents a significant opportunity for businesses specialising in telecommunications equipment and related services to expand their operations. Companies that can provide innovative contact centre solutions and possess the capability to support the needs of large public sector contracts will find themselves well-suited to compete. Given the nature of the procurement method, businesses may benefit from strategically positioning themselves in advance for similar future tenders within this sector.

## Notice

Cisco Contact Centre

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/86fdb4c8-b359-4f6d-ac86-b6b0ef567ca5 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Jul 2018 |
| Submission deadline | 20 Jul 2018 |
| Future notice date | Not specified |
| Award date | 22 Jul 2018 |
| Contract period | 24 Jul 2018 - 24 Jul 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £60,000 |
| Lots value | Not specified |
| Awards value | £53,955 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GLOUCESTERSHIRE COUNTY COUNCIL |
| Locality | GLOUCESTER |
| Post town | Gloucester |
| Postcode | GL1 2TG |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK73 Gloucestershire CC |
| Local authority | Gloucester |
| Electoral ward | Westgate |
| Westminster constituency | Gloucester |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AXONEX |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32500000 - Telecommunications equipment and supplies

## Release History

- 23 Jul 2018 at 15:28 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/86fdb4c8-b359-4f6d-ac86-b6b0ef567ca5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/86fdb4c8-b359-4f6d-ac86-b6b0ef567ca5
  23rd July 2018 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.gloucestershire.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-98e1ef2f-187e-427e-bf11-cbd88eaa505d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-98e1ef2f-187e-427e-bf11-cbd88eaa505d.json.