---
title: "UX Lab Support & Maintenance"
ocid: "ocds-b5fd17-992da79b-b8cb-4ce5-b049-c302d46f928c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-992da79b-b8cb-4ce5-b049-c302d46f928c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-992da79b-b8cb-4ce5-b049-c302d46f928c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-992da79b-b8cb-4ce5-b049-c302d46f928c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "D V L A"
published: "2017-06-06"
---

# UX Lab Support & Maintenance

Buyer: D V L A  
Current stage: Award  
OCID: ocds-b5fd17-992da79b-b8cb-4ce5-b049-c302d46f928c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-992da79b-b8cb-4ce5-b049-c302d46f928c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-992da79b-b8cb-4ce5-b049-c302d46f928c.json)

## Summary

The procurement process involves the D V L A (Driver and Vehicle Licensing Agency) based in Swansea, which has awarded a contract titled "UX Lab Support & Maintenance." This procurement falls within the services industry, specifically focusing on repair, maintenance, and associated services related to personal computers and office equipment. The procurement method utilised was a direct award, and the contract period runs from 16 May 2017 to 15 May 2018. The total contract value amounts to £13,400, with the award published on 6 June 2017.

This tender presents an excellent opportunity for businesses that specialise in computer-related services and maintenance. Companies with experience in supporting user experience labs, particularly small and medium-sized enterprises (SMEs), would be well-suited to maximise their chances of securing similar contracts. The direct award approach indicates a streamlined process that may favour established service providers capable of delivering swift and effective solutions in the described field.

## Notice

Award if contract for the support and maintenance of the DVLA User Experience Lab

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/73eed77b-0d73-4961-8cae-e41de241dbc4 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Jun 2017 |
| Submission deadline | 12 May 2017 |
| Future notice date | Not specified |
| Award date | 14 May 2017 |
| Contract period | 15 May 2017 - 15 May 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £13,400 |
| Lots value | Not specified |
| Awards value | £13,400 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | D V L A |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA6 7JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Mynydd-bach |
| Westminster constituency | Swansea West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DMS CUSTOM INSTALL |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
- 72500000 - Computer-related services

## Release History

- 6 Jun 2017 at 08:57 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/73eed77b-0d73-4961-8cae-e41de241dbc4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/73eed77b-0d73-4961-8cae-e41de241dbc4
  6th June 2017 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-992da79b-b8cb-4ce5-b049-c302d46f928c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-992da79b-b8cb-4ce5-b049-c302d46f928c.json.