---
title: "User Research Services"
ocid: "ocds-b5fd17-992efd67-142b-4830-a214-639456c9588a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-992efd67-142b-4830-a214-639456c9588a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-992efd67-142b-4830-a214-639456c9588a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-992efd67-142b-4830-a214-639456c9588a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DISCLOSURE AND BARRING SERVICE"
published: "2017-09-01"
---

# User Research Services

Buyer: DISCLOSURE AND BARRING SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-992efd67-142b-4830-a214-639456c9588a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-992efd67-142b-4830-a214-639456c9588a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-992efd67-142b-4830-a214-639456c9588a.json)

## Summary

The contracting authority, Disclosure and Barring Service, based in Liverpool, England, has completed the procurement process for User Research Services under the IT services industry category. This tender was initiated as a selective procurement method through a call-off from a framework agreement and reached its end date on 18 August 2017. The contract period commenced on 25 August 2017 and is set to conclude on 31 May 2018. The awarded contract is valued at £100,000, and it was published on 1 September 2017.

This tender offers considerable opportunities for businesses that specialise in IT consulting and software development services, particularly small to medium enterprises (SMEs) that can support the UK government's digital agenda. Companies with expertise in user research and a proven track record in delivering online services are well-positioned to compete for similar contracts, enhancing their business growth potential in the public sector.

## Notice

Provision of User Research services to Authority in order to support the Digital by Default agenda of moving Authority services on-line for all UK citizens.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2ae03c10-6af0-4441-81bc-9947928452cf |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Sep 2017 |
| Submission deadline | 18 Aug 2017 |
| Future notice date | Not specified |
| Award date | 23 Aug 2017 |
| Contract period | 24 Aug 2017 - 31 May 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £100,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DISCLOSURE AND BARRING SERVICE |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 1QY |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | Waterfront South |
| Westminster constituency | Liverpool Riverside |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FUEL RECRUITMENT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 1 Sep 2017 at 12:55 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2ae03c10-6af0-4441-81bc-9947928452cf

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2ae03c10-6af0-4441-81bc-9947928452cf
  1st September 2017 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-992efd67-142b-4830-a214-639456c9588a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-992efd67-142b-4830-a214-639456c9588a.json.