---
title: "Tiger on Demand Booking & Customer App Services"
ocid: "ocds-b5fd17-994dac90-50a3-4a4c-8c72-1406706234e2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-994dac90-50a3-4a4c-8c72-1406706234e2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-994dac90-50a3-4a4c-8c72-1406706234e2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-994dac90-50a3-4a4c-8c72-1406706234e2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Cambridgeshire and Peterborough Business Growth Company"
published: "2026-10-22"
---

# Tiger on Demand Booking & Customer App Services

Buyer: Cambridgeshire and Peterborough Business Growth Company  
Current stage: Award  
OCID: ocds-b5fd17-994dac90-50a3-4a4c-8c72-1406706234e2

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## Summary

Cambridgeshire and Peterborough Business Growth Company Limited bought booking and customer app software support for Tiger on Demand, its demand-responsive transport service. The requirement is to support the software that enables customers to book transport and receive an effective customer service. This is a technology services contract, specifically application service provision (CPV 72416000). The delivery location is the East of England. The buyer is the organisation named above; the transport service itself is the focus of the support. The contract concerns the booking and customer app rather than the provision of transport vehicles or passenger journeys.

The procurement is complete and has been awarded to Spare Labs Inc. The buyer used a single-tender action by direct award, below the applicable threshold. The award date was 1 September 2026. The awarded value is £113,400. The tender estimated a minimum value of £75,600 and a maximum value of £113,400. The stated tender submission deadline was 31 August 2026 at 5pm. The awarded contract period runs from 1 September 2026 to 31 August 2029. The tender gave an earlier end date of 31 August 2028. Small and medium-sized enterprises and voluntary, community and social enterprises were identified as suitable. No lots are set out. The award information does not state an evaluation basis.

This award shows that Cambridgeshire and Peterborough Business Growth Company Limited buys software support for its Tiger on Demand demand-responsive transport booking and customer app. A credible competitor would need to provide support for booking and customer-facing app software in a transport service context, with the aim of maintaining effective customer service. The requirement is a focused technology service rather than transport operations or vehicle supply. The selected supplier, Spare Labs Inc., is identified as an SME, and the procurement was marked as suitable for SMEs and voluntary, community and social enterprises. Those suppliers may therefore be relevant competitors for a future requirement of this kind, provided they can meet the buyer’s app-support needs.

## Notice

Purchase of booking and customer app software support to deliver an effective customer service for CPCA's Tiger on Demand, Demand Responsive Transport (DRT).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/741fb1de-9e7c-4ede-a4b6-2ccb7e420cc5 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Sep 2026 |
| Contract period | 1 Sep 2026 - 31 Aug 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £113,400 |
| Lots value | Not specified |
| Awards value | £113,400 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Cambridgeshire and Peterborough Business Growth Company |
| Locality | HUNTINGDON |
| Postcode area | Peterborough |
| Postcode | PE29 3TN |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH4 Cambridgeshire and Peterborough |
| ITL 3 | TLH42 Cambridgeshire CC |
| Local authority | Huntingdonshire |
| Electoral ward | Huntingdon North |
| Westminster constituency | Huntingdon |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Spare Labs |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72416000 - Application service providers

## Release History

- 22 Oct 2026 at 14:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/741fb1de-9e7c-4ede-a4b6-2ccb7e420cc5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/741fb1de-9e7c-4ede-a4b6-2ccb7e420cc5
  22nd October 2026 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://cambridgeshirepeterborough-ca.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-994dac90-50a3-4a4c-8c72-1406706234e2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-994dac90-50a3-4a4c-8c72-1406706234e2.json.