---
title: "ITEP0358 - Digital for Customer (DfC) Delivery"
ocid: "ocds-b5fd17-99a8ba29-eb70-4d37-9e07-9bad50b20e93"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-99a8ba29-eb70-4d37-9e07-9bad50b20e93"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-99a8ba29-eb70-4d37-9e07-9bad50b20e93.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-99a8ba29-eb70-4d37-9e07-9bad50b20e93.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NATIONAL HIGHWAYS"
published: "2023-06-13"
---

# ITEP0358 - Digital for Customer (DfC) Delivery

Buyer: NATIONAL HIGHWAYS  
Current stage: Award  
OCID: ocds-b5fd17-99a8ba29-eb70-4d37-9e07-9bad50b20e93

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## Summary

The National Highways organisation has awarded a contract for the delivery of Digital for Customer (DfC) services under the title "ITEP0358 - Digital for Customer (DfC) Delivery". The procurement falls under the services category, specifically data analysis and data management. The contract, valued at £22,145,219.9 GBP, was awarded through a selective procurement method, calling off from a framework agreement. The contract period is from June 12, 2023, to June 11, 2025. The tender period ended on February 15, 2023, and the procurement stage is now complete.

This tender for Digital for Customer (DfC) services by National Highways presents business growth opportunities, especially for companies with expertise in data analysis and management services. Businesses with capabilities in providing digital tools and data services would be well-suited to compete in this tender. The contract, spanning over two years, offers a significant opportunity for selected suppliers to contribute to improving data services for National Highways customers and partners, thereby enhancing their own business growth and market presence.

## Notice

Delivery of Digital for Customer (DfC) will change the model through which National Highways data is transferred to customers and the type of data that is shared. The programme will deliver new data services, digital tools and capabilities that will help us mature in our role as a data provision business and improve the experience for our customers, partners, and people.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/829ba173-0356-425a-9e11-607fca16e83d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Jun 2023 |
| Submission deadline | 15 Feb 2023 |
| Future notice date | Not specified |
| Award date | 11 Jun 2023 |
| Contract period | 11 Jun 2023 - 11 Jun 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £22,145,219 |
| Lots value | Not specified |
| Awards value | £22,145,219 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL HIGHWAYS |
| Locality | GUILDFORD, SURREY |
| Post town | Guildford |
| Postcode | GU1 4LZ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ25 West Surrey |
| Local authority | Guildford |
| Electoral ward | Stoke |
| Westminster constituency | Guildford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ERNST & YOUNG |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72316000 - Data analysis services
- 72322000 - Data management services

## Release History

- 13 Jun 2023 at 10:27 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/829ba173-0356-425a-9e11-607fca16e83d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/829ba173-0356-425a-9e11-607fca16e83d
  13th June 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-99a8ba29-eb70-4d37-9e07-9bad50b20e93. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-99a8ba29-eb70-4d37-9e07-9bad50b20e93.json.