---
title: "Support 'Service Now' implementation partner"
ocid: "ocds-b5fd17-99aef477-fce0-4f64-b929-3a2a8601cf1b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-99aef477-fce0-4f64-b929-3a2a8601cf1b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-99aef477-fce0-4f64-b929-3a2a8601cf1b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-99aef477-fce0-4f64-b929-3a2a8601cf1b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T)"
published: "2021-01-15"
---

# Support 'Service Now' implementation partner

Buyer: DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T)  
Current stage: Award  
OCID: ocds-b5fd17-99aef477-fce0-4f64-b929-3a2a8601cf1b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-99aef477-fce0-4f64-b929-3a2a8601cf1b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-99aef477-fce0-4f64-b929-3a2a8601cf1b.json)

## Summary

The recent procurement process titled "Support 'Service Now' implementation partner" was conducted by the Department of Health and Social Care (T&T) in the IT services industry, specifically for consulting, software development, and support. This process, classified under the CPV code 72000000, was executed through a selective procurement method, involving a call-off from a framework agreement. The contract value amounted to £41,896, with the contract period starting on 4 December 2020 and concluding on 22 January 2021. The procurement stage is currently complete, with the contract awarded to Computacenter Uk Ltd, following the tender period that ended on 4 December 2020.

This tender represents a valuable opportunity for businesses in the IT services sector, particularly those specialising in software development and IT consulting. Companies that can demonstrate expertise in implementing enterprise service management solutions, such as 'Service Now', would be well-suited to compete in future tenders of a similar nature. As this contract has been awarded, businesses should keep an eye out for upcoming opportunities within the Department of Health and Social Care or similar public sector organisations looking for continued support in digital transformation initiatives.

## Notice

Support 'Service Now' implementation partner.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/375e2510-9488-48ef-a17b-0832278cfa51 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Jan 2021 |
| Submission deadline | 4 Dec 2020 |
| Future notice date | Not specified |
| Award date | 2 Dec 2020 |
| Contract period | 4 Dec 2020 - 22 Jan 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £41,896 |
| Lots value | Not specified |
| Awards value | £41,896 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T) |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPUTACENTER |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 15 Jan 2021 at 16:47 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/375e2510-9488-48ef-a17b-0832278cfa51

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/375e2510-9488-48ef-a17b-0832278cfa51
  15th January 2021 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/4J000000kFK8/A5D.nm.fgPOXhVyKEba0mWy3yinxGZSBp5reCtE6KT4
  RM1557.11-G-Cloud-11-Call-off-contract_Computacenter.v4.5.docx_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-99aef477-fce0-4f64-b929-3a2a8601cf1b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-99aef477-fce0-4f64-b929-3a2a8601cf1b.json.